Medical Assistant - Walnut Creek, United States - BASS MEDICAL GROUP

BASS MEDICAL GROUP Walnut Creek, United States

1 week ago

Description

Job Description

Job DescriptionDescription:

ESSENTIAL FUNCTIONS:

Patient Chart completion and Rooming

· Oversees Patient care in office list and room patient with vital signs.

· Rooming patients, vitals, urine analysis, setting up for procedures. patients

· Ensures studies for patients are done and laboratory work has been completed

Patient Scheduling

· Oversees patient schedules continuously to ensure smooth operations

· Ensures excellent customer service when working with patients to schedule appointments (either over the phone or in-person)

· Assist with patient scheduling and re-scheduling process as needed

Patient Visits

· Orchestrates patient flow from check-in to check-out, ensuring smooth visit flow and minimizing delays and bottlenecks

· Exemplary customer service to patients throughout the visit; this includes keeping patients up to date when we are behind schedule, greeting with a smile and a welcome attitude.

Active Patient Sessions:

Check-In: Front Office staff

· Patients are warmly greeted and routed to the correct treatment room quickly and efficiently.

· New patients are routed through the new patient intake procedure accurately.

· Patients who are due for re-evaluations or are reactivating are routed through proper procedures

Check-Out: Front office staff

· Patients receive correct paperwork and supplements and any other retail items needed

· Ensuring correct fees are charged and collected for all services

· Ensures patient's next visit is scheduled.

· Provides phone support

· Personnel keeps all office areas clean and neat at all times (for example, waiting room, treatment rooms, bathrooms, kitchen area, retail displays, file cabinets, stock, etc.)

· Patients who have missed appointments are sent correct communication via the "missed appointment" system and are rescheduled.

SUPERVISION RECEIVED:

· Reports directly to the Owner/office manager

SUPERVISORY RESPONSIBILITIES INCLUDE:

· Directly supervising office staff day-to-day work, as well as scheduling, timesheet documentation, providing performance feedback, resolving personnel issues, and making recommendations for personnel growth, duty or location changes, employee reprimands, and terminations.

Requirements:

REQUIRED AND PREFERRED QUALIFICATIONS:

· Minimum Education: High School Diploma or GED

· Preferred Education: Medial assistant program

· Required Experience:

· 1-2 years' experience in medical/health office

COMPETENCIES:

· Ability to work independently and follow direction

· Ability to analyze problems and develop solutions

· Ability to juggle competing demands and priorities while maintaining strong attention to detail.

· Excellent interpersonal skills, including the ability to communicate clearly both verbally and in writing.

· Must be outgoing, friendly, and love helping people.

· Must be proficient in Microsoft Excel and experience with EPIC Software a bonus.

· Experience with Quickbooks also a bonus.

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance

Compensation will be based on experience

Pay Scale/Ranges:

$16.00-$41.50/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

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