Medical Assistant - San Francisco, United States - University of California San Francisco

University of California San Francisco
University of California San Francisco
Verified Company
San Francisco, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Department:
Renal Clinic

Responsibilities:


Clinical:


  • Perform routine clinical functions and document in patient charts, including vital signs, height, weight, pain screening, and chief complaints.
  • Document use of interpreter as appropriate, facilitating interpreter participation for medical appointments.
  • Assist nurses, providers, and patients in preparation for exams and procedures.
  • Perform sterile processing procedures in outpatient clinics and maintain appropriate logs.
  • Assist with pointofcare testing (POCT) and other department procedures.
  • Assist with medication review and updating patient medication lists.
  • Abstraction of medical information and updating providers with status.
  • Assist patients with completion of clinical research forms.
  • Enter data accurately into patient flowcharts.
  • Ensure labs required by providers are in patient profiles and ready for visits.
  • Complete competencies for required procedures.
  • Support providers in managing inbasket messages.
  • Act as chaperone as needed for medical providers.
  • Provide internal float coverage for department.
  • Transport patients as directed and monitor patient flow.
  • Participate in updating mandatory logs, clinical surveys, and chart audits.
  • Facilitate referrals to other providers as ordered by physicians.
  • Perform clinical activities accurately and timely.
  • Assist in writing and sending patient communications.
  • Mentor incoming staff.
  • Comply with all Ambulatory Services and Medical Center policies and procedures.
  • Complete annual competency testing.
  • Ensure medication cabinets are secured and supplies are adequate.
  • Coordinate care within provider teams and support staff.
  • Review clinical information for prior authorizations.
  • Preliminary review of incoming referrals for necessary information.
  • Assist in appeals for denials of medications/procedures.
  • Review patient education information with patients.
  • Prepare new patient referrals and assist with clinical research.

Registration, Scheduling, and Insurance Management:


  • Support and coordinate scheduling of outpatient clinic visits and procedures.
  • Register patients in person or by telephone and update patient information.
  • Communicate Medical Center financial policies and answer patient account questions.
  • Ensure accurate and timely data entries for registration and scheduling.
  • Coordinate providers' clinic schedules and book appropriate visits and procedures.
  • Obtain and verify patient insurance eligibility and select appropriate insurance plans.
  • Provide administrative support for providers and respond to inquiries.

Communication:


  • Demonstrate courtesy and followthrough in telephone communications.
  • Maintain a professional working environment and uphold House Standards.
  • Notify providers of patient delays and service issues.
  • Share pertinent information with health team members.
  • Identify and communicate problems for improvement.
  • Assist patients with issues and complaints.
  • Utilize Electronic Health Record for documentation within scope of practice.

Operations Maintenance:


  • Maintain clean, wellstocked exam rooms and inventory of medical supplies.
  • Coordinate meal and rest periods and ensure clinic coverage.
  • Adhere to infection control procedures and supply standards.
  • Participate in quality improvement and customer service initiatives.
  • For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
    Department Description

Required Qualifications

  • Certification from an approved Medical Assistant program or equivalent.
  • Current American Heart Association CPR Certification.
  • Strong computer skills and proficiency in Microsoft Office.
  • Ability to prioritize work efficiently.
  • Excellent interpersonal communication and writing skills.
  • Excellent organizational and problemsolving skills.
  • Ability to multitask and adapt to changing work assignments.
  • Familiarity with different insurances and resources for patient needs.

Preferred Qualifications

  • Bilingual in Cantonese or Spanish.
  • Minimum 2 years' outpatient practice experience in clinical or administrative capacity.
  • Ability to use EMR and perform chart abstraction (Epic or APeX).
  • Bachelor's degree in health or behavioral science.
  • Experience with analyzing quality improvement data.
  • Experience with insurance verification (Familiarity with insurance and prior authorizations)
  • Coordination of procedures experience.

About UCSF

  • The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduatelevel education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to fi
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