- High School diploma or equivalent required; College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
- An operational knowledge of Microsoft Office suite
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
- Ability to participate in the creation of an enjoyable work environment
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
- Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
- Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
- Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
-
Front Desk
3 days ago
Courtyard Charleston Historic Charleston, South Carolina, United States PermanentJob Summary: · $16/hour, FREE Downtown Parking, FREE Lunch · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inc ...
-
Front Desk
3 weeks ago
Aimbridge Hospitality Charleston, United States$16/hour, FREE Downtown Parking, FREE Lunch · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registeri ...
-
Front Desk Supervisor
1 week ago
New Castle Hotels LLC Charleston, United StatesFront Office/Desk Supervisor · You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office team to deliver the guest Wow experience, constantly setting an example and helping ...
-
Hotel Front Desk
1 week ago
Moody North Charleston, United StatesAt Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach hig ...
-
Front Desk Supervisor
1 week ago
Northwood Investors LLC Charleston, United StatesNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Charleston, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front desk Supervisor
3 days ago
The Lindy Renaissance Charleston Charleston, South Carolina, United States PermanentJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Front Desk Associate
1 week ago
Gold's Gym - VA/MD/SC Charleston, United StatesJob Description · Job DescriptionFront Desk Associate · The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform vari ...
-
Front Desk Concierge
1 week ago
Method Co. Charleston, United StatesJob Description · Job DescriptionJob Description: · Join our growing team at Charleston's award-winning boutique hotel The Pinch Hotel is a luxury 25-room property located in the heart of downtown Charleston, steps away from shopping, dining, nightlife, and more. We are searching ...
-
Front Desk Agent
1 week ago
Hilton Charleston, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. · **What will I be doing?** · As a Guest Services Agent, you would be ...
-
Front Desk Concierge
3 weeks ago
Wentworth Mansion Charleston, United StatesJob Description · Job DescriptionThe Wentworth Mansion is seeking a full time employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding Charming Inn's reputation fo ...
-
Front Desk Concierge
1 week ago
John Rutledge House Inn Charleston, United StatesJob Description · Job DescriptionWith an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, the John Rutledge House Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discov ...
-
Front Desk Agent
1 week ago
La Quinta Charleston - Riverview Charleston, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Front Desk/Receptionist
3 weeks ago
Barrier Island Psychiatry PA Charleston, United StatesJob Description · Job DescriptionGreets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival. · Answers and routes calls, as necessary, to appropriate individuals. · Accurately takes and delivers messages. · Maintains l ...
-
Hotel Front Desk
2 days ago
Avocet Hospitality Group Charleston, United StatesJob Description · Job DescriptionCharleston's first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members ...
-
Front Desk Agent
3 weeks ago
Makeready LLC Charleston, United StatesAn inviting oasis in the heart of one of the world's most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us · This individual has a natural abi ...
-
Front Desk Agent
1 week ago
The Ryder Hotel Charleston, United StatesJob Description · Job DescriptionAn inviting oasis in the heart of one of the world's most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us · ...
-
Front Desk Receptionist
1 week ago
Advanced Urology Institute LLC Charleston, United StatesJob Description · Job DescriptionDescription:Lowcountry Urology Clinics has an immediate need for a friendly, compassionate, and efficient Receptionist for our busy medical practice. · You will be trusted with vital patient information, and are responsible for accurately entering ...
-
Front Desk Specialist
2 weeks ago
Lowcountry Lung and Critical Care, P.A. Charleston, United StatesJob Description · Job DescriptionLOCATION: North Charleston, SC · GENERAL STATEMENT OF DUTIES: Provide excellent customer service to patients and their families; register patients and receive LLCC visitors, answer the telephone and record messages for the clinical staff, prepare ...
-
Front Desk Receptionist
1 week ago
Advanced Urology Institute LLC Charleston, United StatesJob Description · Job DescriptionDescription: Charleston, SC · DescriptionLowcountry Urology Clinics has an immediate need for a friendly, compassionate, and efficient Receptionist for our busy medical practice. · You will be trusted with vital patient information, and are respon ...
Front Desk - Charleston, United States - Aimbridge Hospitality
Description
Job Summary$16/hour, FREE Downtown Parking, FREE Lunch
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties.
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
throughout their stay while maximizing room revenue and occupancy.Responsibilities
QUALIFICATIONS:
RESPONSIBILITIES:
Newly renovated and located in the heart of Charleston's Historic District, and adjacent to famed Marion Square and Charleston's newest venue; The Gaillard Center (1 block away), this hotel incorporates diverse offerings.
Voted #1 city in the US by the discerning readers of Condé Nast Traveler and Travel + Leisure magazines, guests will find a region steeped in history, yet surprisingly cutting edge.
The Courtyard Charleston Historic District offers a sought-after Southern experience and an ideal location for business meetings, formal events and intimate gatherings; The Courtyard Charleston Historic District features over 7800 square feet of meeting space and beautiful outdoor function space reminiscent of a Charleston garden.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
