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    Senior Property Manager - Pittsburgh, United States - Rentwell

    Rentwell
    Rentwell Pittsburgh, United States

    4 weeks ago

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    Description
    Job Description

    Job Description


    Rentwell is seeking a dynamic Senior Property Manager in Pittsburgh, PA, who is dedicated to delivering exceptional service to clients.

    If you align with the following values, you have the potential to thrive with us. However, if this commitment level does not resonate with you, we may not be the right fit.

    Key Principles:
    Embrace accountability by taking ownership and solving challenges
    Contribute proactively to solutions
    Demonstrate care and empathy towards others
    Take immediate action
    Continuously seek ways to improve and excel
    Display personal responsibility and pride in your work
    Strive for excellence and reject mediocrity
    Show genuine concern for others' well-being

    Ideal candidates will have a background in Real Estate management, focusing on delivering outstanding experiences to customers.

    They will leverage their expertise to ensure clients receive exceptional service, mirroring the standards set by top-tier companies like Zappos and Amazon.

    The successful candidate will be deeply committed to team development and leadership growth within the organization. Rentwell clients can expect premium services synonymous with industry leaders, characterized by cutting-edge systems and unparalleled service standards.


    Compensation:

    Salary Range:
    $70,000 - $80,000

    Opportunity for internal growth
    Profit Sharing Potential
    Real Estate Distributions
    Real Estate Investment Opportunities
    Opportunity to make your mark on growing an enterprise
    Benefits - health insurance, dental, vision, retirement
    Paid Time Off


    Compensation:
    $70,000 - $80,000

    Responsibilities:
    Single point of contact for a designated portfolio

    The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management, and inspections.

    Accountable to metrics and goals as outlined.
    Financials
    Pay vendor invoices and ensure owners have the funds and that vendors have photos uploaded
    Understand and oversee the performance of 3 Financial statements - Cash Flow, Balance Sheet and Income Statement

    Owner Onboarding:
    Manage the initial onboarding of new client's portfolio(s)
    Leasing

    Lease Renewals:
    work with residents and owners to negotiate renewal terms

    Rental License Renewals:
    Manage license renewals on time and within budgeted performance measures
    Management
    Effectively manage the Landlord/Tenant Process
    Rent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiency
    Run, monitor, analyze, and share all monthly reports
    Personally manage all resident relations, including effective conflict resolution to a positive outcome
    On-Call Rotation
    Administration
    Responsible for meeting all monthly lead measures
    Update and maintain client and resident data in the software
    Respond to all requests (phone and email) within 24-hours
    GM in training
    Backup to GM, run meetings, etc if on vacation
    Point of Escalation

    House Expert on all things residential property management
    First line of defense for Property Management related questions/issues
    Handle all tenant

    complaints/escalation

    issues
    Handle owner escalation issues and questions related to owners that the PMs need help with
    Respond to PM questions... How do I? What should I do?

    Qualifications:

    3+ years of leadership experience in Residential Property Management
    Experience with Appfolio a plus
    Demonstrated leadership and team development skills
    Has to have managed a team with at least 3 team members
    Ability to acquire a Pennsylvania Real Estate license within the first year of employment
    Strong financial acumen, proficient in budgeting, financial planning, and performance analysis
    Exceptional communication and interpersonal skills, capable of building relationships with tenants, owners, and community members
    Availability to handle emergency situations outside of standard working hours as needed
    About Company

    A real estate management, investing, and services company - sets the gold standard as a premier brand in its industry through magical customer service, efficient systems, innovative practices, and strategic thinking.

    Rentwell is looking to hire powerful people with a strong desire to provide top-level experience for its clients.

    #J-18808-Ljbffr

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