- Guide each customer through the functions and usages for their RV
- Perform and demonstrate the proper hitch set up on all travel trailer deliveries, and proper coupling procedures for all fifth wheel deliveries.
- Educate each customer with the operation of their brake controller and confirm that they are able to comfortably operate.
- Responsible for ensuring the delivery area's appearance and cleanliness.
- Responsible for ensuring units scheduled for delivery the next business day are ready for transfer from the make ready area to the assigned delivery pad.
- Participate in the daily department opening/closing procedures as defined in written department policy.
- Coordinating with the Service and Parts Departments.
- Walking the RV with the customer, taking notes on any needed changes.
- Listening to client concerns and determining their needs.
- Help control and maintain inventory
- Assist technicians with acquiring parts to help shop run efficiently
- Locate and secure parts from various vendors for shop jobs
- Stock parts shelves in correct fashion, making sure parts are sorted in bins, well marked and neat
- Use online catalogs for parts look-ups, identifying the location of parts through computer system and applying parts to work orders and service tickets
- Order parts not in stock if, after discussion with Parts Manager, it is determined that the parts are needed
- Answer parts phones when front counter is overloaded
- All other responsibilities as assigned.
- RV Parts Experience preferred but not required
- High School diploma, GED or trade school equivalent
- Valid driver's license
- We do what we say we're going to do, when we say we're going to do it... every time.
- We are trainable, coachable and confident... not arrogant.
- We are self-motivated, driven and never satisfied.
- We are stronger as one. We help each other, regardless of department or position.
- We are committed to the success of the company through ups and downs because this is our career.
- Competitive wages
- 401K
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short & Long Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
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Parts Associate - Bushnell, United States - Optimum RV
Description
Optimum RV, a growing full-service RV Dealer, is seeking a Parts Associate to support both Sales and Service departments.
Responsibilities:Essential Characteristics
RELIABLE
HUMBLE
HUSTLE
TEAM PLAYER
LOYALTY
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.