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    Capriccio Grill General Manager - Memphis, United States - The Peabody Hotel Group

    The Peabody Hotel Group
    The Peabody Hotel Group Memphis, United States

    3 weeks ago

    Default job background
    Description

    Responsible for the management of all aspects of the Capriccio Grill Restaurant & Peabody Deli functions, in accordance with hotel standards.

    Direct, implement and maintain a service and management philosophy, which serves as a guide to respective staff.


    • 3-5 years' experience as an Assistant Restaurant Manager/Supervisor, preferably in a high volume, fast-paced and upscale restaurant, or 2 years as a restaurant manager.
    • Knowledge of various food service styles (i.e., French service, Russian service, Butler style service).
    • Fluency in English, both verbal and written. Ability to provide legible communication.
    • Compute basic arithmetic.
    • Knowledge of food and beverage cost controls.
    • Ability to: perform job functions with attention to detail, speed and accuracy.
    * prioritize and organize.
    * be a clear thinker, remaining calm and resolving problems using good judgment.
    * follow directions thoroughly.
    * understand guests' service needs.
    * work cohesively with associates as part of a team.
    * work without direct supervision.
    * maintain confidentiality of guests and associate information and pertinent hotel data.
    * ascertain departmental training needs and provide such training.
    * direct performance of associates and follow up with corrections when needed.
    * satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner.


    Desirable:

    • College degree or equivalent.
    • Previous experience in cashiering/order taking and food service.
    • Certification of previous training in liquor, wine, and food service.
    • Previous culinary training.
    • Certification in CPR & First Aid.
    • Ability to suggestively sell.
    • Ability to input and access information in the property management system/computers.
    • Previous guest relations training.
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