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    Food Runner Full Time - Philadelphia, United States - Rivers Casino

    Rivers Casino
    Rivers Casino Philadelphia, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Summary:Supports the serving staff to keep the dining room clean and stocked while providing exceptional customer service.

    Engagement Expectations:

    We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:
    • Smile, display energy and open body language
    • Proactively greet team members and guests, initiating interaction to provide service
    • Always use a positive parting remark to end the conversation
    Essential Job Functions:
    • Acknowledges the guest and delivers beverage orders in accordance to serving standards
    • Resolves order discrepancies quickly with food server.
    • Supports the serving staff by maintaining stock levels of the dining room and serving stations.
    • Assist in pre-bussing procedures while owning the process of bussing and resetting the tables.
    • Ensures the initial delivery and refreshing of non-alcoholic beverages
    • Performs all other duties as assigned.
    Qualifications:
    • Must be 18 years of age or older.
    • High school diploma or equivalent.
    • Six months or more related experience or training preferred.
    • Must be available to work flexible shifts, nights, and weekends.
    • Ability to successfully fulfill the pre-employment process.
    Physical and Mental Demands:
    • Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.
    • Frequently required to stoop and kneel.
    • Must occasionally lift and/or move 25 pounds or more.
    • Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
    • Ability to work in a noisy and smoky environment
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