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Application Support Engineer - Littleton, United States - Infosys
Description
Infosys is seeking an Application Support Engineer - This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables related to application support for the team.
The chosen candidate will assist in the technical support, tickets resolution and enhancements for large business systems; builds applications after enhancements, issues if any related to interfaces between applications, understands data security, retention, and recovery.
The role holder should also be able to research on technologies independently to recommend appropriate solutions & should contribute to technology-specific best practices & standards; contribute to success criteria from design through deployment, including, reliability, cost-effectiveness, performance, data integrity, maintainability and scalability; contributes expertise on significant application components, program languages, databases, operating systems, etc.
, and guides/mentors the team throughout the developmentCandidate must be located within commuting distance of Littleton, CO or be willing to relocate to the area. This position may require relocation and / or travel to project locations.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Required Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in Information Technology.
Experience in software application support using Java API and strong troubleshooting experience working in Postman / SOAP UI Experience working with LogZ, Dynatrace, Snowflake Database, CloudWatch, AWS EC2 and ServiceNow.
Preferred QualificationsStrong analytical skills to investigate and resolve support tickets and efficiently work on application enhancements. Knowledge of Telecom and wireless domain would be an added advantage Strong communication and Analytical skills Ability to work in team in diverse/ multiple stakeholder environment Experience and desire to work in a Global delivery environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following Benefits:
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
