- Serve as a daily resource for those applicants needing walk-in and virtual services related to college admissions
- Manage lead and opportunity caseload in a way that promotes conversion with applicants
- Maintain and monitor case notes in electronic student record systems
- Registration related responsibilities: Counsel and assist students with registration process, answer questions and assist students with Degree Tracker and Schedule Builder
- Participate in shared projects in coordinating and executing campus events such as, but not limited to, enrollment events, recruitment fairs, high school visits etc.
- Conduct targeted outreach to newly admitted students to coach them through their next steps and help prepare them for their first weeks of classes
- Answer questions and assist students with processes related to assessment questions and reviewing / applying assessment waivers
- make appropriate referrals to resources such as study materials, the Tutoring Center, or the Academic Advising Center
- Answer general questions and / or make referrals to the Financial Office for inquiries and completion of items related to the Free Application for Federal Student Aid (FAFSA), verification, loan program eligibility and requirements, standards of progress, state and federal awards, scholarships, work-study opportunities
- Answer inquiries related to bookstore accounts, fund disbursements, Higher One, tuition and fees, payment options, accounts, collections, and bursar holds
- Make appropriate referrals to the Business Office when necessary to Assist students with college transactions to minimize students being transferred from department to department while escalating more complex tasks to functional experts; Work closely with the director of admission / recruitment and VCES
- Promote and market events to leads and opportunities via Signal Vine, email and telephone counseling
- Develop student campaigns for student outreach
- Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected
- Bachelor's degree is required with one (1) to three (3) years' related work experience; OR
- Associate degree with three (3) to four (4) years' related work experience
- Two years of experience in customer relations, recruiting, and sales are essential
- Prior experience in K-12 or higher education is preferred
- Leadership experience to solve challenges and provide solutions for improvements is essential.
- Experience in technical platforms (Teams, Zoom, CRM, Microsoft office, Banner)
- Ability to take initiative and complete tasks
- Ability to exercise independent judgment related to college policies
- Flexibility to attend meetings or events after normal working hours
-
Service Professional
2 weeks ago
Deljo Heating and Cooling Chicago, United States**Deljo Heating and Cooling** has been providing expertise and quality in HVAC services for the north side of Chicago since 1922 We pride ourselves on hiring the best in the industry to meet the high-quality expectations we set for our clients. We have low turnover, which attests ...
-
Lead Service Professional
2 weeks ago
Deljo Heating and Cooling Chicago, United States**Deljo Heating and Cooling** has been providing expertise and quality in HVAC services for the north side of Chicago since 1922 We pride ourselves on hiring the best in the industry to meet the high-quality expectations we set for our clients. We have low turnover, which attests ...
-
Handyman Service Professional
3 weeks ago
Mr. Handyman Orland Park, United StatesMr. Handyman is seeking skilled and reliable Handyman Service Professionals to join our team. If you are passionate about helping people with their home improvement needs and enjoy working in a dynamic environment, we want to hear from you · **Your Responsibilities as a Handyman ...
-
Enrollment Services Professional
1 week ago
IvyTech East Chicago, United StatesThe Enrollment Services Professional (ESP) will provide support for students as they navigate the college system after completing enrollment steps. Emphasis will be placed on guiding new applicants through course registration for their first semester. The ESP will work closely wi ...
-
Professional Services Manager
3 days ago
PAR Chicago, United StatesHi there We're PAR and our purpose is: · **To deliver solutions that connect people to the restaurants, meals and moments they love.** · We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all reb ...
-
IT Services Professional, Global Provisioning
3 weeks ago
McKinsey & Company Chicago, United States**Who You'll Work With**: · - As the IT Service Professional, you will work in our Chicago Tech hub and collaborate closely with Service Coordinators and the Advanced Workstation Support Team. This collaboration aims to ensure customer satisfaction and continuously seek improveme ...
-
IT Managed Services Sales Professional
2 weeks ago
Medicus Technologies Monee, United States**About us** · We are professional, agile and our goal is help customers with all their needs, we don't back down from the challenges of modern technology advancements - instead, we embrace them enthusiastically. Our team values openness and collaboration as essential components ...
-
Pure Storage Chicago, United StatesCompany Overview: · **BE PART OF BUILDING THE FUTURE.** · What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? · The answer is data, - all fast moving, fast growing industries rely on data for a competitive edge i ...
-
JLL Chicago, United StatesJLL supports the Whole You, personally and professionally. · About JLL Corporate Procurement · JLL has a Corporate Procurement function which looks after over $1.2 billion per annum of our own spend globally. The Professional Services procurement team covers some $350m of this sp ...
-
beBee Handyman Lake Eliza, IN, United States FreelanceI am in need of a Mattress Cleaning service in Lake Eliza, IN with the following characteristics:How many mattresses need to be cleaned and/or disinfected? · 1 mattress · Size of the mattress(es) · 150 cm · Type of cleaning to be done · Dust, mites, urine · What is the use of the ...
-
Lead Home Service Professional
1 week ago
Window Genie Munster, United StatesThis is not your typical 9-5 desk job Want a job that takes you out into the great outdoors? How about a role that offers you the opportunity to lead others while advancing in your career? · At Window Genie, we have an immediate opening for a Lead Home Services Professional. If y ...
-
Service Professional
1 week ago
Deljo Heating and Cooling Chicago, United StatesJob Description · Job DescriptionDeljo Heating and Cooling has been providing expertise and quality in HVAC services for the north side of Chicago since 1922 We pride ourselves on hiring the best in the industry to meet the high-quality expectations we set for our clients. We hav ...
-
Infinity Ventures Oak Park, United StatesAuto parts dealer for over 60 years - leading in the Oak Park region · Since 1963, the medium-sized company Konrad GmbH has been distributing automotive spare and wear parts in the Oak Park region, from Garmisch to Ingolstadt. With eight locations and 165 employees, we offer a wi ...
-
Nurse Navigator
1 week ago
Hackensack Meridian Health Whiting, United StatesOverview: · Our team members are the heart of what makes us better. · At **Hackensack Meridian **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team member ...
-
Pharmacy Cashier
3 weeks ago
Whiting Pharmacy Whiting, United States**About us** · Whiting Pharmacy is a small business in Whiting, NJ. We are professional, agile, and our goal is to provide pharmaceutical services that meet the needs of the patients in conjunction with the medical staff. · Our work environment includes: · - Modern office setting ...
-
Leader On Duty
1 week ago
Crossroads YMCA Whiting, United States**If engagement and safety in a welcoming environment is your passion, we have just the position for you We are looking for a motivated & energetic individual who is available evenings, and weekends. Come join our Membership team as a Manager on Duty and be a part of a rewarding ...
-
Food Service Professional
3 weeks ago
Rich Township High School District 227 Olympia, United StatesPosition Type: · Food Service · Date Posted: · 2/6/2023 · Location: · STEM CAMPUS · Date Available: · 2023/2024 · Closing Date: · Until FilledDescription: · 7.5 hours a day. · Attachment(s):Food Service Professional 2014 · ...
-
Administrative Assistant
3 weeks ago
Intertek Whiting, United States**Administrative Assistant** · PSI, an Intertek company, is searching for an **Administrative Assistant **to join our Building & Construction team in our **Whiting, IN **office. This is a fantastic opportunity to grow a versatile career in architectural, engineering, and construc ...
-
Food Service Professional-
3 weeks ago
Rich Township High School District 227 Olympia Fields, United StatesFood Service. Date Posted: 5/17/2023 Location: STEM CAMPUS - Date Available: 08/02/2023 Closing Date: Until Filled Description: 5 hours a day. Food Service, Professional, Service, Restaurant, Education, Food ...
-
Food Service Professional-
3 weeks ago
Rich Township High School District 227 Olympia, United StatesPosition Type: · Food Service · Date Posted: · 5/17/2023 · Location: · STEM CAMPUS · Date Available: · 08/02/2023 · Closing Date: · Until FilledDescription: · 5 hours a day. · Attachment(s):Food Service Professional 2014 · ...
Enrollment Services Professional - East Chicago, United States - IvyTech
Description
The Enrollment Services Professional (ESP) will provide support for students as they navigate the college system after completing enrollment steps. Emphasis will be placed on guiding new applicants through course registration for their first semester. The ESP will work closely with lead generation / applicant
conversion and must be proficient within the Customer Relationship Management Platform (SalesForce). The position is hybrid as responsibilities are cross functional to include: admission / recruitment, financial aid, registration / records, and bursar functions. The ESP will assist with problem solving students' transactional needs along with managing a case load of students to increase leads and improve conversion rates.
Annual Salary: $45,000
MAJOR RESPONSIBILITIES:
