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    Support Officers - Knoxville, TN, United States - Helen Ross McNabb Center

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    EmPATH Peer Recovery Support Specialist
    Help Others, Make a Difference, Save a Life.
    Or help people navigate the tough spots in their life?
    Join the McNabb Center Team as the EmPATH Peer Support Specialist program today
    The EmPATH Peer Support Specialist

    EMPATH will provide non-hospital facility-based services that render short-term treatment to facilitate access to services and stabilization to prevent ED and acute psychiatric hospitalization admissions.


    • EMPATH will provide these services to individuals who present to the program or are transferred from area EDs.
    • Initial admission will be on a voluntary status to adults (18 years and older) who are presenting with a mental illness and/or co-occurring disorders that are experiencing a behavioral health crisis.

    The EMPATH Peer Support Specialist serves as a clinical member of the multi-disciplinary team, providing education, rehabilitation, and support for individuals.


    • The Peer Support Specialist position is intended to provide hope for clients by having a support person who is or has been a primary consumer of mental health or addiction services and is willing to share their experiences and story with mental illness, treatment, and recovery; Working conditions consist of a 16 "lounger bed" unit.
    • Hours of operation are 24/7.
    • The role of the Peer Support Specialist is to ensure coverage is provided 24/7 despite any weather conditions or holidays that arise.

    and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required.

    Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

    This job description does not constitute a written or implied contract of employment.
    Daily Staff Duties

    • Participates in crisis planning.
    • Completes Staff Daily Duties assigned by supervisor before the end of each shift.
    • Follow Daily Schedule to give clients an effective daily structure for optimum progress.
    Must stay awake and alert on all shifts.

    • Maintaining a strong line of communication with all staff to effectively and safely provide assistance to the people we serve.
    • Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors.
    • Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors.
    • Must have flexible schedule.
    • Possible overnight shifts, holiday work, and overtime.
    • Must stay awake and alert on all shifts.

    Travel:

    • Picking up clients from community locations and hospitals in personal vehicle or company vehicle.
    • Equipment/Technology :
    • Computer experience is essential.
    • Ability to learn and utilize EMR and create documents within the program.
    QUALIFICATIONS - EmPATH Peer Support Specialist
    Must have a High School Diploma and lived experience as behavioral health services consumer and/or lived recovery experience.

    • Bachelor's degree preferred in a health-related field of counseling, psychology, social work, or three years' experience working with individuals with mental illness, special populations with co-occurring and dual diagnoses preferred.
    • Must have coursework and/or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.
    Computer experience is helpful.

    • Mandatory to stay awake and alert during shift.
    • CPR and First Aid certification & Handle with Care required (training provided).
    • Clinical staff may be required to get an F endorsement to transport clients as necessary.

    The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment.
    Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.


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