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    Account Manager, P&C - KNOXVILLE, United States - Alera Group

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    Full time
    Description

    Propel (an Alera Group company) is seeking an individual for the position of Account Manager with relevant experience to join their Senior Care team, preferably with background in Healthcare, Hospitality, and large Commercial sectors.

    If you aspire to be part of a vibrant organization that offers ample opportunities for learning, growth, and positive influence, look no further!

    Come aboard a team that values open communication, collaboration, mutual support, and collective success.

    This is your moment to become a valuable member of an exceptional organization.

    The primary responsibility of the Account Manager is to ensure client satisfaction and retention through the delivery of timely, consistent, and high-quality service.

    • Process service requests efficiently:
      • Prepare impeccable submissions to carriers for clients or prospects.
      • Review and assess quotations from carriers.
      • Create professional and precise proposals for client presentations.
      • Develop accurate summaries for existing clients.
      • Review endorsements for precision.
      • Handle premium audits and assist clients in case of disagreements.
      • Generate certificates of insurance.
      • Conduct insurance requirement reviews for contracts.
      • Produce and distribute binders and invoices promptly upon coverage binding. Arrange premium financing when necessary.
      • Verify accuracy of newly issued policies before client delivery.
    • Ensure timely and professional follow-up with clients, carriers, producers, and colleagues.
    • Manage and prioritize workload, including tasks for Account Assistant.
    • Conduct monthly renewal meetings with producers and fellow Account Managers.
    • Maintain certifications and achieve assigned training objectives.
    • Stay updated on underwriting requirements and authority specified by each carrier.
    • Execute other tasks as delegated by the Team Manager.

    Required Knowledge and Skills:

    • Excellent verbal and written communication abilities.
    • Prior experience in Worker's Compensation.
    • Proficiency in MS Office applications: Word, Excel, Outlook.
    • Familiarity with Agency Management Systems. Preference for AMS Sagitta.
    • Dedicated work ethic – punctual follow-up, teamwork, proactive nature, attention to detail, and reliability.
    • Capability to work autonomously.

    Experience and Education:

    • Active Resident State Agents License.
    • Minimum of 3 years experience in Commercial insurance.
    • College degree is advantageous.

    We provide a comprehensive benefits package for our employees, including healthcare, dental, STD, LTD, life insurance, 401k, paid time off, and more.

    We are committed to equal employment opportunities. All candidates will be evaluated for employment without regard to race, color, religion, gender, sexual orientation, national origin, veteran status, or disability.

    If you are a resident of California, kindly review the California Consumer Privacy Act before proceeding with your application.

    Location: Knoxville, TN-37916


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