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    Care Coordinator - San Francisco, United States - Gradia Health

    Gradia Health
    Gradia Health San Francisco, United States

    2 weeks ago

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    Description
    [Full Time] Care Coordinator at Gradia Health (United States) | BEAMSTART Jobs

    Care Coordinator

    Gradia Health United States
    Date Posted
    02 Feb, 2023
    Work Location
    San Francisco, United States
    Salary Offered
    Not Specified
    Job Type
    Full Time
    Experience Required
    1+ years
    Remote Work
    Yes
    Stock Options
    No
    Vacancies
    1 available
    Our Mission & What we do ????
    Our healthcare system is costly and ineffective. Were redesigning it from first principles.

    Our mission is simple:
    challenge archaic rules and implied medical conventions in healthcare to better serve patients and physicians.

    Gradia is the backbone of the entire patient experience, helping patients get personalized, high-touch care while also making clinics more money.

    With our software patients can stay informed/educated about the status of their care, easily communicate with their providers, and get direct access to a specialized virtual care team.

    Our software is currently at several clinics across the Southeastern US and helping thousands of patients get the care they deserve.

    Founded by two Stanford CS students, Gradia is backed by YCombinator, Atlanta Ventures, Soma Capital, and incredible operators/founders of companies like Bolt, Ramp, Protocol Labs, and BillionToOne.

    The opportunity ????

    Its an incredible time to join us: weve hit an inflection point with fantastic patient engagement, tons of interest from physicians, and have recently unlocked massive revenue streams for our existing customers.

    However, were still early theres lots we want to change about the way healthcare currently works, so there are plenty of opportunities to contribute and make an outsized impact.

    Your role in the company ????

    As a care coordinator, youll play a critical role and have a strong impact on the total number of patients Gradia serves.

    You'll be responsible for managing inbound and outbound calls to schedule appointments, and assisting embedded care teams with care gap outreach campaigns and pre-appointment planning.

    This patient-focused role will have a direct impact on our goal of successfully managing the comprehensive care of all of our patients.

    What youll do
    Act as a support liaison between the patient and the clinicians by providing high levels of customer service and resolving issues/concerns (if any)
    Works with other Care Coordinators to develop standard work and best practices
    Handle phone calls and email correspondence regarding patients
    Schedule new patient visits and handle appointment rescheduling requests
    Requirements
    Customer service and/or sales work experience
    Experience in a customer service role requiring the use of enterprise software systems
    Demonstrated proficiency in computer software including spreadsheets, and calendaring
    Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills
    Can work remotely under minimal supervision and take initiative in managing patients care logistics
    About Gradia Health

    Integrated, high touch healthcare at scale

    Company Size:


    • 10 People
    Year Founded:

    2021


    Country:
    United States


    Company Status:
    Actively Hiring

    Looking for Partners

    Looking for Clients

    Raising Funds

    Share This Job
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