- Serve as a role model and leader to the front desk team; showing exemplary customer service and promotion of the Wellness Program.
- Identifying areas opportunity in performance and recommend tools and sales training to optimize performance of front desk sales team.
- Provides leadership to the front desk team.
- Motivates and encourages team to ensure monthly sales goals are met.
- Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
- Provides excellent customer service by greeting guest upon arrival, scheduling services, answering phone calls, addressing client questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone.
- Promote total body care by educating clients on new and expanding services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Assist Member Outreach Coordinator with member retention through outreach via phone, letter, and email.
- Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
- Upholds all Massage Envy core values.
- Protects workplace culture by recognizing and supporting team goals, while building positive relationships with team members.
- Performs other duties as assigned.
-
Front Desk Manager
4 days ago
Holiday Inn Club Vacations Myrtle Beach, United StatesJob Description · Job DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, ...
-
Front Desk Manager
2 days ago
Holiday Inn Club Vacations Myrtle Beach, United StatesEnsures success of front desk specialists and PBX. Drives front desk processes to enhance the guest experience and maintain brand integrity. Measures success in terms of the metrics available. Ensures that all operational processes are followed, and Front Desk Manager, Manager, F ...
-
Front Desk Manager A NE
12 hours ago
Marriott Vacations Worldwide Myrtle Beach, United StatesHourly Rate: $25.00 · *Relocation Assistance Available* · JOB SUMMARY · Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Posit ...
-
PM Front Desk Manager
1 week ago
Aimbridge Hospitality Myrtle Beach, United StatesJob Summary · The PM Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupan ...
-
Night Auditor
5 days ago
HVMG Myrtle Beach, United StatesWho this job will appeal to · A team player seeking the opportunity to make a difference and provide Excellent service to our overnight guests · What you will be doing · Balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and hou ...
-
Hotel Maintenance
1 week ago
La Quinta Myrtle Beach - Broadway Area Myrtle Beach, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Hotel Front Desk Receptionist
4 weeks ago
Del Mar Hospitality Carolina Beach, United StatesWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent commun ...
-
IT Analyst
2 weeks ago
Ripley's Aquariums Myrtle Beach, United States Full timePosition: Full Time IT Specialist · Facility: Ripley's Attractions, Myrtle Beach · Reports to: IT Manager · Job Purpose: · IT Department has an exciting opportunity for a full-time IT Specialist to join our team. This candidate will be self-driven, quick learner, and have solid t ...
-
Massage Therapist
1 week ago
Massage Envy Myrtle Beach, SC, United StatesOverview: Where Better Careers Begin · Massage Envy Grande Dunes - 980 Cipriana Drive, Unit A-2, Myrtle Beach, SC 29572 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for an ...
-
Manager Front Office Night
1 week ago
Hilton Grand Vacations Myrtle Beach, United StatesJob Description Why do team members like working for us: · Competitive base pay · Qualify for quarterly bonus** · Benefits on day one · Daily Pay* – get your earned pay any time before payday · Recognition Programs and Rewards · Discounted Hilton hotel rates worldwide · 401(k) ...
-
Guest Services Agent
1 week ago
Carolina Beach Realty Carolina Beach, United States Full timeThe guest services team is the first point of contact for in-house guests and our property management team. The Guest Services Agent communicates with our guests and operations team to fulfill maintenance requests, troubleshoot basic issues, and follow up on completed or pending ...
-
Hotel Maintenance Worker
3 weeks ago
Bluegreen Vacations Myrtle Beach, United States Full timeJob Description · Harbour Lights Resort , located in Myrtle Beach, SC is hiring a Maintenance Technician . Hiring Immediately, Apply Today · Compensation: Starting at $17/hour; Dependent upon experience · Schedule: Full-Time; PM Shift · Location: Harbour Lights Dr, Myrtle Bea ...
-
Capital Vacations Myrtle Beach, United StatesPurpose · Director of Treasury Operations and Accounts Payable will manage the team, tasks and projects related to forecasting, banking administration, payments, banking relationships, and merchant card processes. · Principal Duties and Responsibilities · Manage the Treasury a ...
-
Director Treasury Management/ Accounts Payable
3 weeks ago
SVI Recruiting Group North Myrtle Beach, United States Full timeDirector of Accounts Payable and Treasury Operations will manage the team, tasks and projects related to forecasting, banking administration, payments, banking relationships, and merchant card processes. · THIS IS AN ON-SITE ROLE... RELOCATION ASSISTANCE IS AVAILABLE · Principal ...
-
executive producer
3 weeks ago
Gray Television, Inc Myrtle Beach, United StatesAbout Gray Television: · Gray Television is a leading media company that owns and operates high-quality stations in television markets that collectively reach percent of US television households. · We constantly strive for excellence. Through upgrading to the latest technology ...
-
Front Desk Supervisor
1 week ago
Westgate Resorts & Spa Myrtle Beach, United StatesAs a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. As the Front Desk Supervisor, you will provide: Leadership and Management: schedule and p Front Desk, Supervisor, Guest ...
-
Front Desk Supervisor
3 weeks ago
Westgate Resorts Myrtle Beach, United States PermanentJob Description · As a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. · As the Front Desk Supervisor, you will provide: · * Leadership and Management: schedule and provide ...
-
Overnight Front Desk Agent
3 weeks ago
Westgate Resorts Myrtle Beach, United States PermanentJob Description · As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail c ...
-
Tour Desk Agent
1 day ago
Westgate Resorts & Spa Myrtle Beach, United StatesTour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. Duties. Effectively check guests into and out of the tour assignments for that morning. Coordinate the g Agent, Vice President, Genera ...
-
Front Desk Agent
2 weeks ago
free-classifieds-usa Myrtle Beach, United States****Front Desk Agent**** · Price: 14.00 Dollar US$ · Published date: February 15, :09 · 629 Robert Grissom Parkway Myrtle Beach, South Carolina, United States · User Offline · Advertisement · **WE ARE PEOPLEREADY** · Staffing. Its what we know. Because weve been providing ...
Front Desk Manager - Myrtle Beach, United States - Massage Envy
Description
Overview
The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling.
Supervisory Responsibilities:
Duties/Responsibilities:
Need help finding the right job?
We can recommend jobs specifically for you