- Greet guests warmly upon arrival, facilitating smooth check-in procedures.
- Efficiently register guests, ensuring accurate information and assigning suitable rooms.
- Issue room keys and provide necessary instructions to the guest.
- Manage telephone communications by transmitting and receiving messages professionally.
- Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance.
- Maintain up-to-date records of room availability and guest accounts for efficient management.
- Handle billing procedures, including computing bills, collecting payments, and providing change.
- Take reservations and confirm bookings promptly and accurately.
- Record and post charges to guest ledgers, including room rates and additional services.
- Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests.
- Conduct nightly bucket checks to ensure guest satisfaction and comfort.
- Demonstrate active listening skills and provide effective solutions to guests' concerns and issues.
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Front Desk Agent
2 weeks ago
Westgate Resorts Myrtle Beach, United States Full timeJob Description · As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. · As a Front Desk Agent, you will: · Greet, register, and assign rooms to guests · Issue room ...
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Front Desk Agent
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Westgate Resorts Myrtle Beach, United StatesJob Description · Job DescriptionCompany Description · Pay Rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · $250 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their ...
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Front Desk Agent
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Westgate Resorts Myrtle Beach, United States**Front Desk Agent** · 415 S. Ocean Blvd, Myrtle Beach, SC · Full-time · **Company Description** · A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, c ...
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La Quinta Myrtle Beach - Broadway Area Myrtle Beach, South Carolina, United States PermanentCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franc ...
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Brittain Resorts & Hotels Myrtle Beach, United StatesGuest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping an ...
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Sea Mist Resorts Myrtle Beach, United StatesFull Job Description · Essential Job Functions may include: Provides excellent customer service per the standards of the resort, and assists in situations, guest requests and concerns to ensure customer satisfaction. · Assisting with the delivery and execution of guest service ...
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Overnight Front Desk Agent
3 weeks ago
Westgate Resorts & Spa Myrtle Beach, United StatesAs an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention Front Desk, Agent, Overnight, ...
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Hotel Front Desk Agent
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Brittain Resorts & Hotels Myrtle Beach, United StatesFront Desk/Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting hous ...
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Overnight Front Desk Agent
4 days ago
Westgate Resorts Myrtle Beach, United StatesJob Description · Job DescriptionCompany Description · Pay Rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an i ...
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Front Desk Agent
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AVISTA RENTALS LLC Myrtle Beach, United StatesFront Desk Agent - Polynesian Hotel · Job Description - · Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. Som ...
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Front Desk Agent
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AVISTA RENTALS LLC Myrtle Beach, United StatesFront Desk Agent - Ocean Plaza Hotel · Job Description - · Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. ...
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Front Desk Agent
1 week ago
Westgate Resorts Myrtle Beach, United StatesCompany Description · Pay Rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it. · $250 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment · A beau ...
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Lead Front Desk Agent- PM
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Aimbridge Hospitality Myrtle Beach, United StatesGuest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve i Front Desk, Agent, Guest Serv ...
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Lead Front Desk Agent- PM
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Aimbridge Hospitality Myrtle Beach, United StatesJob Summary · Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Servic ...
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Seasonal Front Desk Agent- PM
1 day ago
Aimbridge Hospitality Myrtle Beach, United StatesJob Summary · Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Servi ...
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Lead Front Desk Agent- Seasonal
15 hours ago
Aimbridge Hospitality Myrtle Beach, United StatesJob Summary · Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Servi ...
Overnight Front Desk Agent - Myrtle Beach, United States - Westgate Resorts
Description
Job Description
As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort.
Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:
As an Overnight Front Desk Agent, you will: