-
Service Coordinator
4 days ago
Suburban Propane Portland, United StatesPlan, schedule and log daily installations, repairs, and service work to maximize billable time and meet productivity goals. · - Implement Service Technician dispatch from multiple locations, maintain on-call schedules, prepare, assign and process work orders. · - Maintain job fo ...
-
Resident Services Coordinator
1 week ago
Portland Housing Authority Portland, United States**Our Resident Services Department is hiring** · Portland Housing Authority (PHA) is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace and home for our staff, stakeholders, and the clients we serve. Our full anti-discrimination policy ...
-
Resident Services Coordinator
2 days ago
Preservation Management, Inc. Portland, United States**Looking for a career at a company that cares about you? Look no further Preservation Management, Inc. is committed to creating a caring community for our employees and residents.** · Preservation Management, Inc. (PMI) is seeking a Resident Services Coordinator to travel betwee ...
-
Service Coordinator
1 week ago
Busch Vacuum Solutions Portland, United States*Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.* · *Busch Vacuum has an immediate direct-hire opportunity open fo ...
-
Services Coordinator
1 week ago
The Salvation Army USA Western Territory - Cascade Division Portland, United StatesSilvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities ran ...
-
Service Coordinator
5 days ago
NW Facilities & Equipment Maintenance Portland, United StatesJob Description · Job DescriptionSalary: $60,000 - $75,000 DOE · About NWFEM · Northwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick-serve restaurants and commercial businesses in the Portland, OR and Se ...
-
Service Coordinator
2 weeks ago
North West Handling Systems Portland, United StatesAbout the Organization Serving the Pacific Northwest since 1971North West Handling Systems, Inc. is a full line material handling equipment distributor with full branch operations in Seattle, Anchorage, Yakima, Spokane, Portland, Olympia, and Albany. Providing the best Material H ...
-
Service Coordinator
1 week ago
North West Handling Systems Portland, United StatesAbout the Organization · Serving the Pacific Northwest since 1971 · North West Handling Systems, Inc. is a full line material handling equipment distributor with full branch operations in Seattle, Anchorage, Yakima, Spokane, Portland, Olympia, and Albany. Providing the best Mate ...
-
Service Coordinator
1 week ago
Busch Vacuum Solutions Portland, United States*Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.* · *Busch Vacuum has an immediate direct-hire opportunity open f ...
-
Service Coordinator
2 weeks ago
Securitas Electronic Security Inc Portland, United StatesSecuritas Technology is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. Securitas Technology include product and service outsourcing that integrate cross-di ...
-
Service Coordinator
1 week ago
Busch Vacuum Solutions Portland, United States*Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.* · *Busch Vacuum has an immediate direct-hire opportunity open fo ...
-
Service Coordinator
6 days ago
Securitas Electronic Security Portland, United StatesSecuritas Technology is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. Securitas Technology include product and service outsourcing that integrate cross-di ...
-
Service Coordinator
2 weeks ago
North West Handling Systems Portland, United StatesAbout the Organization Serving the Pacific Northwest since 1971North West Handling Systems, Inc. is a full line material handling equipment distributor with full branch operations in Seattle, Anchorage, Yakima, Spokane, Portland, Olympia, and Albany. Providing the best Material H ...
-
Service Coordinator
3 weeks ago
North West Handling Systems Portland, United StatesAbout the Organization Serving the Pacific Northwest since 1971North West Handling Systems, Inc. is a full line material handling equipment distributor with full branch operations in Seattle, Anchorage, Yakima, Spokane, Portland, Olympia, and Albany. Providing the best Material H ...
-
Services Coordinator
1 week ago
Salvation Army Portland, United StatesSilvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities rang ...
-
Service Coordinator
1 week ago
Busch Vacuum Solutions Portland, OR, United StatesBusch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.* · *Busch Vacuum has an immediate direct-hire opportunity open for ...
-
Services Coordinator
2 weeks ago
Salvation Army Portland, United StatesSilvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities rang ...
-
Client Services Coordinator
2 weeks ago
CB Richard Ellis Portland, United StatesClient Services Coordinator - Marketing · Job ID · 162173 · Posted · 10-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Portland - Oregon - United States of America · Get ready for an excit ...
-
Service Coordinator Supervisor
1 week ago
Schnitzer Properties Portland, United StatesThe Service Coordinator Supervisor will provide supervision and oversight of the resident services staff and case management services to residents who are at risk of eviction within the HUD property management department. They will also coordinate a variety of educational service ...
-
Client Services Coordinator
2 weeks ago
CBRE Portland, United StatesClient Services Coordinator - Marketing · Job ID · 162173 · Posted · 10-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Portland - Oregon - United States of America · **Get ready for an exc ...
Aftersales Service Coordinator - Portland, United States - Ben Bridge Jeweler
Description
We have been in business for 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six store locations across the United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality and history. Its meaning only grows with time.We don't sell to a customer just once; we want to be their jeweler for lifeBen Bridge Jeweler's store in Downtown Portland is looking for a Store Aftersales Service Coordinator to join our team.
Job Summary:
The Store Aftersales Service Coordinator (ASSC) is responsible for maintaining and coordinating the flow of all repair jobs entering and leaving the store.
The ASSC will take in customer repairs and work with the company watchmakers to triage each timepiece and determine their final destinations.
They will also oversee each repair from beginning to end and provide status updates to the customers, manufacturers, sales associates, and store manager.
Invoice reconciliation reports will require appropriate filing and delivery as needed.This position offers hourly pay and flexible hours.
Responsibilities Responsible for proper customer facing repair intake for both watch and jewelry repairs.
Deliver customer repairs and collect appropriate payment in a prompt manner.
Follow up with customers post-pickup to confirm satisfaction with services and repairs.
Daily check-ins and processing for all inbound customer repairs.
Track in-store and external (factory repair & corporate watchmaker department) Rolex servicesProvide Rolex service status updates and service confirmations to customers.
Provide customers with pending job estimates and follow up as needed.Complete Rolex Service Data Reporting via WRS on a monthly basis.
Invoice reconciliation for all services, spare parts, and watchmaking tools.
Create service estimates and invoices for all repairs processed through the store.
Advise store associates and customers of any backordered parts and service delays.
Manage multiple inboxes via Outlook.
Provide status updates on pending services to sales associates, watchmakers/watch techs, and store manager.
Create and compile month-end reports, analyzing and interpreting data as needed.
Maintain working knowledge of job flow and job turnaround expectations.
Maintain SDS compliance.
Organize and maintain both physical and digital department filing systems.
Perform other administrative duties as directed by management.
Required Qualifications:
Excellent verbal, written, and interpersonal communication skills.
Comfortable operating in a fast-paced, customer facing environment.
Ability to maintain composure and resolve conflict under pressure.
Meticulous and detail-oriented; comfortable with data analysisProficiency in Microsoft Office (Word, Excel, Powerpoint, etc.)High School Diploma or General Education Diploma (GED)Fluctuations in the job market may necessitate adjustments to pay ranges.
Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.This position offers benefits that include employee merchandise discounts, paid training, Employee Assistance Program and paid time off, such as:
vacation, sick, holidays, bereavement and jury duty
Our benefits program includes:
medical, dental and vision insurance, flexible savings accounts, company paid life insurance, STD and LTD as well as voluntary programs such as pet insurance and supplemental life insurance.
Additionally, Ben Bridge Jeweler offers a 401(k) plan with a company match.Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.