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- Knowledge of computer software and data systems.
- Knowledge of community employers, stakeholders, demographics, and resources.
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Data Performance Analyst - Houston, United States - SERCO OF TEXAS - GULF COAST
Description
SUMMARY:
The Data & Performance Analyst will play a crucial role in our workforce development efforts by collecting, analyzing, and interpreting data related to our programs and services. This position requires a detail-oriented individual with a strong analytical mindset and the ability to turn data into actionable insights. The Data & Performance Analyst will contribute to our organization's success by ensuring data accuracy, monitoring program performance, and helping drive informed decision-making.
Responsibilities:
1. Adheres to the mission of SERCO.
2. Data Collection: Collect and maintain accurate and comprehensive data related to workforce development programs, including participant demographics, employment outcomes, and training metrics.
2. Data Analysis: Analyze large datasets to identify trends, patterns, and key performance indicators (KPIs) to assess program effectiveness and impact.
3. Reporting: Prepare regular reports and dashboards to communicate program performance to internal stakeholders, funders, and partners.
4. Performance Metrics: Develop and maintain a set of performance metrics and benchmarks to evaluate the success of workforce development initiatives.
5. Data Quality Assurance: Ensure data accuracy and integrity through data cleaning, validation, and documentation processes.
6. Continuous Improvement: Collaborate with program managers to identify areas for improvement and provide data-driven recommendations to enhance program outcomes.
7. Research and Benchmarking: Stay current with industry best practices, research, and trends in workforce development to inform program enhancements.
8. Compliance: Ensure that data collection and reporting activities comply with all relevant regulations and reporting requirements.
9. Performs other duties as assigned
Qualifications:
Bachelor's degree in data analytics, statistics, business, or a related field (Master's degree preferred).
Proven experience in data analysis, preferably in the context of workforce development or a related field.
Proficiency in data analysis tools and software such as Microsoft Excel, SQL, R, Python, or similar.
Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
Excellent communication skills, with the ability to present complex data findings in a clear and understandable manner.
Detail-oriented with a commitment to data accuracy and quality.
Familiarity with workforce development programs and industry trends is a plus.
Experience with data visualization tools like Tableau or Power BI is a plus.
DESIRED KNOWLEDGE, SKILLS AND ABILITIES:
Must have Physical demands and work environment:
The physical demands and work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
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