Loan Servicing Associate- Payments and Statements - Chicago, United States - Renovo Financial
Description
**Position: Loan Servicing Associate- Payments and Statements**
Who We Are:
Position Summary:
Responsibilities:
- Draft, reconcile and finalize payoff and paydown statements
- Reconcile payments and assist in sending out monthly payment statements
- Draft monthly ACH payments
- Process returned payments
- Contribute to process improvement and propose edits to policies, procedures, and job aids as needed
- Assist in customer service outreach and response as needed
- Become and maintain an Illinois notary registration
- Live in the Chicagoland area or be willing to relocate
- Ability to multitask while maintaining high attention to detail
- Manage daily tasks and prioritize workload independently
- Excellent written and verbal communication
- Outstanding organizational skills
- Ability to interface with all levels of the organization from loan servicing associates to senior management
- Teamplayer that will work to find solutions
- In Office role with minimum flexibility for remote work
- Strong problemsolving and critical thinking skills
- Previous experience in loan servicing is a plus but not required
- Proficiency in Microsoft Outlook, Word, and Excel is required
- Experience with Salesforce is a plus
- Experience with real estate a plus but not require
Behavioral Characteristics:
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Ethical Conduct:Uphold the highest standards of ethical conduct and professionalism.
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Self-Motivated:You take on tasks without waiting to be told what to do
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Positive Attitude:You approach situations with a proactive and positive attitude
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Adaptable: Ability to collaborate effectively with cross-functional teams and work in a fast-paced, dynamic environment.
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Team Player:You believe that to be successful you need to leverage and trust your team. You lead by example.
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Openminded:Always seeks to find and develop creative solutions.
- Renovo offers fulltime employees a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, voluntary benefit offerings (life insurance and shortterm disability), pretax FSA, commuter and dependent care benefits, maternity/paternity, hybrid work schedule, and more._
Pay:
$40, $45,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (preferred)
Work Location:
In person
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