Loan Closer - Chicago, United States - Renovo Financial

Renovo Financial
Renovo Financial
Verified Company
Chicago, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position:
Loan Closer

Who We Are:

- oriented approach is just two reasons why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain's 50 fastest-growing Chicago companies. Come join us, its "win-win"


Position Summary:


Responsibilities:

-
Customer Service

  • Order appraisals, order title, & coordinate with insurance agent to bind insurance
  • Consistently update all parties involved in the transaction (client, attorneys, agents, title company, etc.)
  • Successfully deliver on a smooth closing experience for our borrower and the team
  • Proactively reach out to clients and vendors who have no responded to our automatic NPS surveys
-
Documentation

  • Review and approve entity documentation
  • Prepare Loan Closing Package 48 hours in advance of closing
  • Review Loan Closing package to ensure it is signed correctly by all parties
  • Examine waived/marked up title per Renovo's legal counsel instructions
  • Authorize Funding for the Transaction
-
Post-Closing Customer Coordination:


  • Ensure all approved modifications and extensions are signed timely and appropriately
  • Followup on upcoming insurance expirations and get policies updated

Behavioral Characteristics
-
Great Attitude:You always come into work with a positive attitude and a "I will find a way to get it done" mentality
-
Proactiveness:The Closer proactively addresses all functions of their closing and post-closing responsibilities.
-
High-energy:Your enthusiasm motivates everyone you collaborate with.
-
Leadership:You emulate positive behaviors for the entire POD and lift up those around you.
-
Accuracy:The Closer is vigilant in the accuracy of all items they touch (ex. Pre-Close checklist and Client Communication).


Success Factors & Matching Measurements (Measurements to be reviewed Monthly and Bi-Annually)
-
Success Measurement:


  • You are able to coordinate approximately loan closings a month
-
Success Measurement:


  • NPS Score: 80+ & Response rate of 60%
-
Success Measurement:


  • Vendor Contact Entry: Ensure a minimum of 70% of affiliated vendor contacts are entered into the NPS Object for Purchase transactions
-
Success Measurement:


  • Post-Closing Compliance 0 Force Placed Insurance or Maturity Defaults at the end of the month


Renovo offers a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, maternity benefits and more.


Pay:
$40, $60,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:


  • Bachelor's (preferred)

Experience:


  • Closing: 2 years (required)

Work Location:
Hybrid remote in Chicago, IL 60606
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