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Wixom

    Product Support Engineer - Wixom, United States - dSPACE

    dSPACE
    dSPACE Wixom, United States

    3 days ago

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    Description

    dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries.

    dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:

    dSPACE real-time systems

    Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).

    dSPACE Code Generation Software

    For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB / Simulink / Stateflow.

    dSPACE experiment software

    Management, instrumentation and automation of HIL and RCP experiments

    Focus:

    • Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
    • Assisting customers with product usage and feature implementation/application
    • Providing technical expertise on dSPACE products to other internal groups, supporting their activities
    • Conducting feasibility and benchmark analyses
    • Provide product improvements and customer feedback into product development
    • Documentation and publication of problem descriptions and maintenance of FAQ lists
    • Development of demo systems
    • Assist with training activities

    Your profile:

    BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education

    Experience in one or more of the following areas is desired:

    • MATLAB / Simulink
    • Real-time simulation
    • automotive bus systems
    • microcontrollers
    • programming in C, C ++ or C #, Python,
    • Microsoft Windows

    Good problem-solving skills & the ability to learn complex technical systems quickly

    Good communication skills (spoken and written), to present complex topics easily

    A desire to learn and be challenged

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