- Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
- Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
- Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
- Independently evaluating qualifications and requirements to determine eligibility for licensure.
- Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
- Effectively communicating with the supervisor in the event of a denial for further action.
- Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
- Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
- Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
- Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.
- Ability to multi-task, working on multiple issues simultaneously and independently;
- Ability to determine work priorities and ensure proper completion of work assignments;
- Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience;
- Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures;
- Ability to compile, organize, and analyze data as well as present findings;
- Ability to establish and maintain effective working relationships with others;
- Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions;
- Ability to handle telephone calls in a courteous and effective manner.
- Must have two (2) years of customer service experience or two (2) years of post-high school education.
- Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
- Must be able to travel for training and meetings as assigned.
- Participation in health insurance coverage - voluntary.
- Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
- Life Insurance - voluntary participation.
- Participation in dental, vision, and other supplemental pretax plans - voluntary.
- Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate money toward future retirement goals [401(a)] - mandatory participation.
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ops regulatory specialist iii - Jacksonville, United States - State of Florida
Description
Requisition No:Agency: Business and Professional Regulations
Working Title: OPS REGULATORY SPECIALIST III
Pay Plan: Temp
Position Number:
Salary: $21.00 Hourly
Posting Closing Date: 05/14/2024
Total Compensation Estimator Tool
DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
OPS Regulatory Specialist III
Position Number:
Hiring Salary: $21.00 per hour
*Open Competitive Announcement*
Our Organization and Mission:
The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, , , Florida Statutes. The division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the division throughout the state.
The Work You Will Do:
This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The selected candidate in this position performs the following work and other related activities:
Your Specific Responsibilities:
Covered within the section above (The Work You Will Do)
Knowledge, Skills, and Abilities:
Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.
The Benefits of Working for the State of Florida OPS:
"Working for the State of Florida is more than a paycheck. The State's compensation package for OPS employees working 30 or more hours per week include:
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.
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Sheri Holt
HR ADMINISTRATOR, RECRUITMENT & COMPLIANCE