Jobs
>
Las Vegas

    Client Advisor, Wynn Las Vegas - Bvlgari

    Bvlgari
    Bvlgari Las Vegas, United States

    1 week ago

    Default job background
    Description
    Client Advisor

    B V L G A R I is seeking a Client Advisor for our Boutique. The Client Advisor is responsible for acting as a Brand Ambassador and delivering an exciting and memorable customer experience. Creating, stimulating, and maximizing sales opportunities to achieve store sales and profit targets and provide excellent client service.


    Essential Duties:

    • Welcome all clients/prospects entering the store for whatever reason (browsing, purchasing, after-sales), provide extraordinary service, and always have the client leave a remarkable impression
    • Contribute to the achievement of the store and service KPIs through a proactive and consistent commitment to achieve the sales budget monthly and annually.
    • Manage the sales process as per delivery standards (from Welcome to Packaging), ensuring the correct application of selling techniques to deliver a UNIQUEshopping experience.
    • Convey the warm Italian hospitality mindset through each step of the interaction with the client.
    • Listen empathetically to understand and adjust to client's needs, providing customized advice.
    • Establish and develop relationships with existing clients and engage new customers to Bulgari.
    • Perform all CRM one-to-one activities as per Store Manager indications, including CRM AFSS.
    • Communicate with management about opportunities to develop community relationships and explore potential events to increase brand awareness and customer loyalty among new and existing clients.
    • Assist and provide exceptional service to clients with any After Sales need (exchanges, returns, repairs)
    • Manage morning set-ups for the store and ensure perfect execution of Visual Merchandising guidelines. Manage breakdown after the store closes.

    Key Competencies:

    • At least three years of work experience in a luxury retail environment or working with luxury products.
    • Proactive selling and negotiation skills
    • A second language skill would be a plus.
    • Attention to detail, good organizational skills, priority setting, and personal accountability.
    • Must work retail hours - Weekdays and Weekends, Evenings & Holidays
    • Ability to lift a certain amount of weight - up to 25 pounds
    • Knowledge of Microsoft Office programs: Excel, Word, PowerPoint, and ability to acquire some expertise in Store operation applications (Beanstore, SalesForce, SAP)
    • Exceptional Team Player
  • Tiffany & Co.

    Client Advisor-Las Vegas, Wynn

    1 week ago

    Tiffany & Co. Las Vegas, United States

    CLIENT ADVISOR · Overview: · We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimi ...

  • FERRAGAMO USA, Inc.

    Client Advisor, Full Time

    1 week ago

    FERRAGAMO USA, Inc. Las Vegas, United States Full time

    OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY · Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. · The Group is active in the creation, produc ...