- Maintains all clinical requirements for a Comunication Center Basic, Intermediate, Paramedic, or Bed Coordinators.
- Provides clinical staffing coverage as necessary to ensure operational continuity.
- Provides direct supervision of staff during daily operations. Works with ground, air, and communications center teams to resolve operational issues in real-time. Assumes 24/7 accountability for operations, including on-call assignments. Mentors staff and clinical team leaders to role model positive work behaviors.
- Ensures that the program structure, content and overall delivery of patient care services remains appropriate and compliant with Office of EMS regulations and internal policies/protocols. Acts as a clinical resource and internal educator/content expert, provides individual instruction or remediation as needed.
- Effectively leads the conflict resolution and service recovery process. Identifies and resolves customer service issues to ensure the mission, vision and guiding principles of Carilion Clinic.
- Demonstrates effective team building and leadership skills, including active listening, facilitating employee work groups and committees, and emotional intelligence. Annually develops and implements a base specific employee engagement action plan.
- Responsible for hiring, performance appraisals, payroll management/timekeeping, coaching and corrective action of staff in conjunction with Manager.
- Communicates regularly with Manager and Director.
- Actively participates in safety, quality, and education committees.
- Communicates key messages to staff via written and verbal communication. Coordinates and leads special projects as assigned to support the goals and objectives of Communication Center. Demonstrates accountability, follow-through, and loop closure in a timely manner.
-
Communication Center/EMS Dispatch Supervisor
4 weeks ago
Carilion Clinic Roanoke, United StatesWorkplace: · Onsite · How You'll Help Transform Healthcare: · The Carilion Clinic Transfer and Communication Center has been the go-to command center for Roanoke Memorial Hospital as well as six other Carilion hospitals and multiple clinics across 20 counties in southwestern V ...
-
Communication Center/EMS Dispatch Supervisor
2 weeks ago
Carillion Health System Roanoke, United States" · Communication Center/EMS Dispatch Supervisor - FT · Roanoke, VA, US, 24015 · Employment Status: Full time · Shift: Variable Hours · Facility: Park View · Requisition Number: 138444 · Workplace: Onsite · How You'll Help Transform Healthcare: · The Carilion Clinic Transfer and ...
-
Dispatch Supervisor
2 weeks ago
Protos Security Daleville, United StatesProtos is seeking a Dispatch Supervisor to join its team. The Dispatch Supervisor will report directly to either the Fulfillment Manager or Intake Manager and will be responsible for a team that is the first point of contact for clients, officers, an Supervisor, Dispatch, Skills, ...
-
Dispatch Supervisor
2 weeks ago
Protos Security, LLC Daleville, United StatesJob Description · Job DescriptionJob Description · Company: Protos Security · Title: Dispatch Supervisor · Location: Daleville, VA · Position Overview & Responsibilities · Protos is seeking a Dispatch Supervisor to join its team. The Dispatch Supervisor will report directly ...
-
Now Hiring Drivers Company Vehicle
1 week ago
Professional Transportation, Inc. Roanoke, United States Full or Part timeNow Hiring Drivers Company Vehicle & Benefits · Roanoke, VA · Take your career on the road We're looking for a reliable driver to join our team. This opportunity is great for anyone looking to work in a unique environment and who doesn't want to be stuck in an office. You'll ge ...
-
CDL Class A Drivers Immediate Need
5 days ago
Gerdau Roanoke, VA, United States Full time_*Empowering people who build the future.*_ · *Class A CDL Driver* · *Do you love to work outdoors and drive large mobile equipment? Are you detail-oriented and knowledgeable about DOT regulations? Join us in our cultural and digital transformation to build the future and the* Ge ...
-
Communications Officer I
1 week ago
Roanoke County, VA Roanoke, United StatesSalary: $42,799.95 Annually · Location : Roanoke, VA · Job Type: Full Time · Job Number: · Department: Emergency Communications Dept · Opening Date: 05/24/2024 · Closing Date: 7/5/2024 11:59 PM Eastern · GENERAL DESCRIPTION · Come join our 911 team Through classroom and h ...
-
CDL Class A Driver
3 weeks ago
Gerdau Roanoke, United States_*Empowering people who build the future.*_ · *Class A CDL Driver* · *Do you love to work outdoors and drive large mobile equipment? Are you detail-oriented and knowledgeable about DOT regulations? Join us in our cultural and digital transformation to build the future and the* ...
-
Crane Operator
2 weeks ago
CSE, Inc. Roanoke, United StatesJob Description · Job Description***STARTING AT $25 AN HOUR AND UP*** · Summary: Assembles rigging to lift and move equipment or material in manufacturing plant, shipyard, or on construction project by performing the following duties. · Essential Duties and Responsibilities inclu ...
-
Crane Operator Apprentice
2 weeks ago
CSE, Inc. Roanoke, United StatesJob Description · Job DescriptionJob Title: Crane Operator Apprentice · Department: Crane · Reports To: Crane Operations Manager · FLSA Status: Non-Exempt · Summary: Learns to assemble rigging to lift and move equipment or material in manufacturing plant, shipyard, or on construc ...
-
Police Officer
4 days ago
City of Roanoke Roanoke, United StatesSalary : $42, $80,410.00 Annually · Location : Roanoke, VA · Job Type: Full-Time · Job Number: 02296 · Department: Department of Police · Division: Police - Patrol · Opening Date: 04/01/2024 · Closing Date: 6/17/2024 11:59 PM Eastern · Description · WE see YOU in BLUE · ...
-
Communications Officer I
1 week ago
Roanoke County, VA Roanoke, United StatesSalary: · $42,799.95 Annually · Location : · Roanoke, VA · Job Type: · Full Time · Job Number: · Department: · Emergency Communications Dept · Opening Date: · 05/24/2024 · Closing Date: · 7/5/2024 11:59 PM Eastern · GENERAL DESCRIPTION · Come join our 911 team Throu ...
-
Customer Service Coordinator
4 weeks ago
Atlantic Constructors, Inc. Roanoke, United StatesJob Description · Job DescriptionAtlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years. · Benefits: · Atlantic Construc ...
-
Service Advisor
4 weeks ago
Excel Truck Group Roanoke, United StatesImagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all abo ...
-
General Manager I
1 week ago
National Express LLC Roanoke, United StatesGeneral Manager I in Roanoke , Virginia **Description** · National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizatio ...
-
Police Officer
2 weeks ago
City of Roanoke Roanoke, United StatesSalary : $42, $80,410.00 Annually · Location : Roanoke, VA · Job Type: Full-Time · Job Number: 02296 · Department: Department of Police · Division: Police - Patrol · Opening Date: 04/01/2024 · Closing Date: 6/1/2024 11:59 PM Eastern · Description · WE see YOU in BLUE · T ...
-
HVAC Service Tech II
1 day ago
Service Experts Salem, United StatesPosition Title: Service Technician II · Reports To: Field Supervisor or General Manager · Status · Full-time, Regular position · Category · Technician · Location Name · Roanoke Service Experts · Location Address · 1357 Southside Dr, Salem, VA 24153 · Why You Should Join the Servi ...
-
Transportation Dispatcher
3 weeks ago
US Foods Salem, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. · Join Our Community of Food People · BASIC PURPOSE · The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. E ...
-
Transit Dispatcher
9 hours ago
Town of Blacksburg, VA Blacksburg, United States Part timePerforms in a central communications role coordinating, scheduling, and directing bus operators to ensure timely and effective operation of public transit and paratransit services. Work is performed under the supervision of the Transit Lead Dispatcher. This position is classified ...
-
Transit Dispatcher
3 weeks ago
Town of Blacksburg, VA Blacksburg, United States Part timeSalary: $19.14 Hourly · Location : Blacksburg, VA · Job Type: Part Time · Job Number: Transit Dispatcher PT · Department: Transit · Division: Transit - Operations · Opening Date: 05/05/2024 · Closing Date: 5/17/2024 5:00 PM Eastern · General Definition of Work · Performs ...
Communication Center/EMS Dispatch Supervisor - Roanoke, United States - Carilion Clinic
Description
Workplace: Onsite
How You'll Help Transform Healthcare:
The Carilion Clinic Transfer and Communication Center has been the go-to command center for Roanoke Memorial Hospital as well as six other Carilion hospitals and multiple clinics across 20 counties in southwestern Virginia and southern West Virginia. The Communication Center/EMS Dispatch Supervisor communicates, organizes, prioritizes, leads, facilitates, and problem-solves with other members of Carilion's leadership and patient care teams to ensure the delivery of safe, cost-effective, age appropriate, and high-quality patient care services. The Communication Center/EMS Dispatch Supervisor promotes employee engagement and service excellence. Position will be based in Roanoke, VA.
Duties include, but are not limited to the following:
To learn more about our Communication and Transfer Center, read this article: CCPT Communication and Transfer Center
What We Require:
Education: Must be graduate of an approved school or EMS program with Associate's degree or 4 years of equivalent experience.
Experience: Two-year's experience in a leadership role preferred. Recent (within past year) experience in an Emergency Medical Services or Medical Transport agency required.
Licensure/Certification/Registration: License/Certification is required, based upon discipline. EMS certification must be Intermediate or Paramedic. EMS certification must be certified in the Commonwealth of Virginia as an EMT-Intermediate or Paramedic required (maintains National Registered Paramedic status preferred). AHA BLS - HCP. ACLS, PALS, Haz Mat Awareness, NRP and PHTLS or BTLS required within one year from date of hire.
Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills. Promotes a respectful, inclusive culture of service excellence. Must maintain continuing education hours to meet re-certification status as required by State and National standards.
About Carilion
Below are our core values that we strive to embody and expect of all our team members:
Collaboration: Working together with purpose to achieve shared goals.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Courage: Doing what's right for our patients without question.
Curiosity:Fostering creativity and innovation in our pursuit of excellence.
Recruiter: JAMIE S RATLIFF
Recruiter Phone:
Recruiter Email:
For more information, contact the HR Service Center at
PI
