Transportation Dispatcher - Salem, United States - US Foods

US Foods Salem, United States

3 weeks ago

Description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

Join Our Community of Food People

BASIC PURPOSE
The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

BECOME A US FOODS TEAM MEMBER

We are looking for a Dispatcher who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS family.

We help YOU make it. US FOODS is the company built on YOU Matter, where your hard work is rewarded.

US FOODS has a lot to offer:

US FOODS is the company built on YOU Matter, where your hard work is rewarded.
We are committed to compensation and benefits that respect and reward our employees for their dedication and hard work
Service recognition and employee rewards
Employee Assistance Program
Company with a history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training
Leading foodservice distributor that generates billions in revenue and is a publicly traded Fortune 150 company on the New York Stock Exchange (NYSE)

BENEFITS START DAY ONE: medical, dental, vision, 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave. Check out our Benefits by clicking on the link Health Plan Identifier )

As a US FOODS Dispatcher you will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper serviceYour efforts are the foundation that defines US FOODS success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.

WHAT YOU BRING TO THE TABLE

Minimum one year of transportation or logistics experience.
High school diploma or GED/equivalent required.
Effective communication both verbally and in writing.
Excellent telephone and customer service ability.
Math, analytical, and organizational skills with high attention to detail.
Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of limited scope.
Strong teamwork skills with the ability to support others in the department and division.
Must be able to perform the following physical activities for described length of time.

Preferred Qualifications

Prior dispatcher experience preferred.
Knowledge of DOT Hours of Service Regulations and driver logs.
Knowledge of our geographic delivery area.

MAIN INGREDIENTS

Great Dispatchers are crucial to the US FOODS team and one of the important faces of our organization. Our Dispatchers strive for integrity and reliability, while building trusting relationships with our team.

Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
Visually inspect each driver's appearance to verify that drivers are in proper uniform and have required PPE.
Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
Other duties as assigned by manager.

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