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Dispatch Supervisor - Daleville, United States - Protos Security, LLC
Description
Job Description
Job DescriptionJob Description
Company: Protos Security
Title: Dispatch Supervisor
Location: Daleville, VA
Position Overview & Responsibilities
Protos is seeking a Dispatch Supervisor to join its team. The Dispatch Supervisor will report directly to either the Fulfillment Manager or Intake Manager and will be responsible for a team that is the first point of contact for clients, officers, and service partners, as well as individuals who address service requests and incident tracking, ensuring that both internal and external customers receive a level of service that exceeds their expectations. The Supervisor is responsible for managing team members who collect and review data, initiate and execute requests, review submissions for completeness of information, and address incidents. In addition to supervisory duties, the Supervisor is expected to be able to work the Intake and Fulfillment desks. Our work environment is fast paced, positive and stresses results oriented internal growth.
The Fulfillment Supervisor's core responsibilities will include the following:
Education, Skills and Experience
Travel Travel is not required.
Position Type Full-time, Non-Exempt
Shift 1st, 2nd or 3rd ; weekdays and/or weekends
Function Operations
Compensation
Compensation includes base salary and a discretionary, performance based year-end bonus. The Company offers a competitive benefits package including medical, dental, vision, disability, 401(k), PTO, etc.
Relocation
No relocation packages or reimbursements are available for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Protos Security (Single Source Security, LLC) is an equal opportunity employer and encourages all qualified candidates to apply.
