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5 days ago
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HVAC Sales Professional
1 week ago
Greener Solutions Stockton, United StatesJob Description · Job DescriptionResponsibilities: · As an HVAC Sales Professional, you will be responsible for: · Customer Consultation: Conduct thorough assessments of clients' HVAC and home energy needs, provide expert advice, and offer tailored solutions that align with their ...
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HVAC Sales Professional
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Greener Solutions Stockton, United StatesJob DescriptionJob Description · Responsibilities: · As an HVAC Sales Professional, you will be responsible for: · Customer Consultation: · Conduct thorough assessments of clients' HVAC and home energy needs, provide expert advice, and offer tailored solutions that align with ...
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Xfinity Retail Sales Professional
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Driver Helper
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Customer Service Representative
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Xfinity Retail Sales Professional - Stockton, United States - Comcast
Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance.
Job Description
Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engage in team huddles and learning.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role.
Comcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
EducationHigh School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years