Employee (m/f/d) Back Office - Greenlawn, NY, United States - Titan Industries

James Miller

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James Miller

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Freelance
Description

At Greenlawn, NY, our motivation at Alektum Group is to help people afford their lives financially - both now and in the future.

We understand that life is not always straightforward and that debt is often tied to personal struggles.


As a family-owned company with Swedish roots, we are proud to have successful locations in 14 European countries after 30 years in business.

We are continuing to grow and expand our team in Germany. Join us and be a part of our team

As a Backoffice employee (m/f/d), you will ensure smooth communication with our customers.

You will be responsible for fast data entry and seamless data exchange with all parties involved, so that we can provide the best possible service to our customers.

If you enjoy this challenge, then apply with us today.


Your responsibilities:


  • Sorting, scanning, and filing incoming mail in the system
  • Reviewing documents, entering data, and initiating followup actions
  • Coordinating and verifying data exchange with clients, service providers, and courts
  • Regularly checking order data for accuracy
  • Assisting the Contact Center with customer calls (inbound and outbound)
  • Negotiating payment agreements and documenting conversation details in the system

Your profile:


  • You have a high school diploma and possibly a vocational training
  • Fluent in German (spoken and written), knowledge of English is a plus
  • Good MS Office skills, IT affinity, and possibly experience with SQL
  • You enjoy interacting with

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