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Northport

    Program Support Assistant - Northport, United States - Veterans Health Administration

    Veterans Health Administration
    Veterans Health Administration Northport, United States

    3 weeks ago

    Default job background
    Description

    Summary

    This position is in the Office of the Chief of Quality Management, which is under the Director's Office at the VA Medical Center, Northport, NY.

    Duties

  • Assists with the data collection for performance improvement monitors and compliance issues.
  • Assists all employees within the service with TMS, PIV, VATAS, ECAR, CPRS, VISTA and all computer-based systems required of the service.
  • Incumbent serves as the primary timekeeper for all employees in the service and is the ADPAC for the service.
  • The incumbent is responsible for all office management functions including typing, word processing, and use of the Excel program, receptionist duties, filing and report generation.
  • The incumbent is the primary clerical support for the Chief of Quality Management and Quality Management staff.
  • Support the Patent Safety Manager (PSM), Accreditation RN Specialist, and other QM Staff with scheduling meetings, running reports, and manages all the follow up activities for Center Memorandums for the QM Department.
  • Analyzes workflow for clinical staff in the clinic to determine potential problem areas and makes recommendations to correct these areas and to improve coordination between the various units.
  • Establishes and maintains logs/spread sheets showing status of actions to ensure that reports are completed within required timeframes.
  • Monitors and advises supervisors within QM regarding the 5 Tier Performance Appraisal System, Annual Competencies and Initial Competencies for new employees.
  • Prepare and assist QM Chief for QSV Council Meeting by the following: schedule monthly meetings; collect reports from presenters; upload previous months reports onto the Share Point; organize reports according to agenda; record and transcribe minutes for draft; prepares final minutes for signature; and distribute to members of the council for approval.
  • Performs other duties as assigned.
    • Work Schedule: Monday through Friday 7:30am- 4:00pm
    Virtual: This is not a virtual position.
    Position Description/PD#: Program Support Assistant/ PD20G30O
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