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    Operations Business Analyst - Chicago, Illinois, United States - StoneX Group

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    Permanent
    Description


    Overview:

    Connecting clients to markets – and talent to opportunity


    With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.


    Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

    Business Segment

    Overview:

    Engage in a deep variety of business-critical activities that keep our company running efficiently.

    From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies.


    Position Purpose:


    A Business Analysis will work closely with business leads and Operations team members, project teams and technical staff to elicit and document business requirements, as well as develop and be responsible for project success criteria.

    The Business Analyst will need to thrive in a fast-paced, collaborative team environment, and have strong problem-solving skills with a drive to understand and ask how things work.

    The goal will be to assist in delivering valuable software application solutions which meet customer needs. The ideal candidate is team-oriented, collaborative, and focuses on delivering value in everything we do.


    Responsibilities:

    Primary duties will include:
    Prioritize issues, tasks, and projects daily, for both the analyst and the team

    Including assessing risks of various solutions and prioritizes competing business demands

    Identify and communicate to product/project stakeholders

    Partner with operations staff to understand and/or create the vision and business value for the domain/project

    Elicit and compose business requirements from stakeholders for development team

    Manage business requirements throughout the product/project life cycle and in some cases manage small projects

    Assist in managing communication to stakeholders to solidify needs, identify risks and dependencies, and provide education on enhancements in a timely manner

    Identify and resolve and/or escalate roadblocks, issues, and conflicts in a timely fashion - Creates business process maps and workflow designs

    Ability to analyze and map data

    Facilitate effective meetings

    Practice continuous improvement independently and with project and product teams

    Uses and implement industry standards as it fits the needs of Stonex

    Perform other duties as assigned

    Maintain prompt and regular attendance

    This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed


    Qualifications:
    To land this role you will need:

    Able to work with a minimum of supervision

    Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

    Ability to remain flexible during times of change and react to project adjustments and alterations promptly, efficiently and positively

    Ability to work with co-located teams

    Must be adept at conducting research into project related items, issues and products

    Must be able to learn, understand and apply new technologies

    Ability to effectively prioritize and execute tasks in a high-pressure environment

    Ability to manage multiple projects and work effectively under time constraints as necessary

    Excellent verbal, written and relationship skills used to interact with a global group of technical and non-technical people

    Strong data extraction and manipulation skills. Experience with data mapping and using SQL

    Proven ability to build effective and successful relationships within and outside the organization

    Ability to lead projects when needed - Strong customer service and orientation in execution

    Attention to detail is a must

    Experience working both independently and in a team oriented, collaborative environment

    2+ years direct work experience in a business analysis, business process and requirement elicitation, documentation, support, or testing capacity

    Exercise good judgment in high stress situations

    Excellent organizational and multitasking skills

    Strong work ethic and emphasis on attention to details

    Must be authorized to work in the US for any employer


    Education / Certification Requirements:
    Knowledge of futures industry operations is beneficial

    Industry experience in financial services trading firm is preferred

    JIRA experience preferred


    Working environment:
    In-Office 5 Days A Week

    #LI-Onsite #LI-GM1


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