- Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
- Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
- Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
- Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
- Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
- Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
- Maintains a positive rapport and business relationship with customers by providing outstanding customer service
- 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
- Ability to convey material to large audiences in a seamless, coherent manner.
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Field Technical Trainer Applications Specialist - Cleveland, United States - Orion Talent
Description
Position Details:
Title:
Field Technical Trainer Applications Specialist
Location:
Cleveland, OH
Compensation:
$25-32/hr + OT + Per diem($59/day) and EOY Bonus
Benefits:
Health/Dental/Vision insurance, PTO.
Shift/Travel:
Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday - Friday.
Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
Requirements:
