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    Executive Director, HR Operations - Cleveland, United States - Cuyahoga Community College District

    Cuyahoga Community College District
    Cuyahoga Community College District Cleveland, United States

    3 weeks ago

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    Description
    Executive Director, HR Operations

    Department:
    Human Resources


    Location:
    Jerry Sue Thornton Center

    Reports To:
    VP for People, Culture and Talent Development

    Recruitment Type:
    External/Internal


    Requisition ID:
    req5110


    Employment Type:
    Administration and Professionals


    Union Position:
    Non-Union

    Work Schedule:

    Standard College Hours:
    M-F, 8:30 am - 5:00 pm

    Number of Openings: 1


    Job Description:

    SUMMARY

    Under the direction of the Vice President, strategically directs HRIS and College-wide Total Rewards Program including Compensation, Benefits, Well-Being, and Leave Administration.

    Serves as a consultant and technical expert to executive leadership in areas of responsibility. Continuously identifies opportunities to create efficiencies and implements improvements, and ensures compliance with laws and regulations. Responsible for managing the performance and development of assigned teams.

    ESSENTIAL FUNCTIONS

    • Manages the day-to-day operations, performance and strategic direction of Total Rewards and HRIS teams
    • Leads the design and implementation of short and long-term strategic programs
    • Regularly engages in the operations of other HR areas including Employee and Labor Relations, Talent Acquisition, and Talent and Organizational Development
    • Works collaboratively with HR and College Leadership
    • Hires, leads, supports and mentors assigned team members
    • Coordinates Total Rewards and HRIS recommendations regarding employee benefits coverage, compensation, etc., and improvement of options that focus on quality of life for employees and support the recruitment and retention of a high-quality workforce
    • Ensures all operations follow professional standards, state and federal regulatory requirements as it relates to HR operations and services
    • Directs the analyses of workforce demographics, industry trends and other relevant Total Rewards data to ensure market competitiveness
    • Serves as HR technical consultant and expert to leadership, and key contact with consultants and vendors on various matters and systems
    • Analyzes and evaluates initiatives for cost control and risk assessment factors
    • Reviews performance metrics and evaluation of existing programs and services to ensure continued efficiency and effectiveness
    • Researches best practices and recommends revisions in alignment with HR's philosophy and business objectives
    • Leads implementation of innovative HR technologies across department
    • Serves as custodian of employee records and data
    • Assist with the development and delivery of training and workshops applicable to HR and assigned areas
    • Ensures all expenses are budgeted correctly and actual expenses do not exceed plan
    • Serves as an advisor and key contributor to Employee and Labor Relations during labor meetings, grievances, negotiations, etc.
    • Oversees HR operations on behalf of the Vice President
    • Performs other duties as assigned

    REQUIRED QUALIFICATIONS
    EDUCATION AND EXPERIENCE/TRAINING

    • Bachelor's degree in Human Resources, Business, IT, or related field
    • Significant related experience may substitute for education
    • Minimum of five years of experience in human resources including Total Rewards and HRIS
    • Demonstrated experience effectively utilizing Human Resource Information Systems
    • Demonstrated experience hiring, training, developing, scheduling, supervising and managing the work performance of others
    • Demonstrated experience and effectiveness requiring dynamic and analytical problem-solving methods in a variety of situations
    KNOWLEDGE, SKILLS and ABILITIES

    • Possess comprehensive knowledge of Total Rewards theories, concepts and practices with the ability to apply in complex, difficult and/or unprecedented situations as it pertains to the departmental focus
    • Possess in-depth knowledge of vendor selection through request for proposal processes
    • Possess in-depth knowledge of human resources information systems
    • Possess excellent knowledge of federal, state, and other relevant laws and regulations related to human resources, specifically compensation, benefits, well-being and HRIS programs
    • Possess strong supervisory and conflict resolution skills
    • Demonstrated ability to negotiate effectively in complex business situations
    • Ability to effectively complete work assignments independently
    • Possess excellent organizational and prioritization skills
    • Ability to be creative and exercise initiative
    • Possess excellent written, verbal and interpersonal communication skills
    • Possess strong organizational and time-management skills
    • Ability to work accurately with great attention to detail
    • Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
    • Proven leadership skills and ability to foster a team environment and work collaboratively
    • Demonstrated advanced Project Management skills
    • Intermediate-level proficiency with Microsoft: Outlook, Word, Excel, Access, and PowerPoint
    • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
    • Ability to collaborate, negotiate and resolve conflicts on major projects
    • Ability to facilitate top-level collaboration while managing sensitive issues
    • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
    • Possess sensitivity to respond appropriately to the needs of a diverse population

    COMPETENCIES
    CRITICAL
    COMPETENCIES

    • Collaboration
    • Continuous Improvement
    • Quality of Work
    VERY IMPORTANT
    COMPETENCIES

    • Communication
    • Service Focus
    IMPORTANT
    COMPETENCIES

    • Adaptability
    • Time Utilization

    PREFERRED QUALIFICATIONS
    EDUCATION & EXPERIENCE/TRAINING

    • Master's degree in a related field
    • Experience in higher education
    • Professional designation as a Certified Benefits Professional (CBP) or Certified Employee Benefits Specialist (CEBS), or Certified Compensation Professional (CCP)
    • Demonstrated experience managing budgets
    • Demonstrated experience in a collective bargaining environment
    • Demonstrated experience developing and implementing worksite wellness programs
    • Demonstrated experience managing a Human Resources Information System
    PHYSICAL DEMANDS/WORKING CONDITIONS
    (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

    • The work is performed in a normal, professional office environment;
    • The work area is adequately lighted, heated and ventilated;
    • The employee may sit comfortably to perform the duties of the job and may perform repetitive motions with hands/fingers using a computer mouse and keyboard to type;
    • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

    Special Note:

    Special Instructions to Applicants:
    During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

    Affirmative Action Statement:

    Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce.

    Cuyahoga Community College is an equal employment/educational opportunity institution.

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