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    Application Administrator - Bethesda, United States - RIVA Solutions

    RIVA Solutions
    RIVA Solutions Bethesda, United States

    3 weeks ago

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    Description
    Title: Application Administrator Location: Bethesda, MD and/or Rockville, MD Terms: Full-time Clearance: Public Trust Travel: 0-20% Education: BA/BS degree and 5 years of experience RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That's RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first, and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority. Project Description RIVA's Federal Health customer has developed a variety of software applications that support administrative and Grants Management processes and functions. They provide directors, branch chiefs, program managers, program officers, budget officers, scientists, and administrative and support staff with software solutions and tools necessary to manage their workload, to perform daily work assignments and to quickly share, exchange and disseminate information to the appropriate staff members internal and external to their community. RIVA is providing IT Services and Support to their customer's CIO office, Project Management Office, Network Infrastructure Section, Service Desk Section, and the customer user community. The CIO's office manages all aspects of the customer's branch sections from projects to documentation and policies. The Project Management Office provides a framework, tools, and staff to manage projects and initiatives. The Network Infrastructure Section provides IT infrastructure support, including networking/firewalls, backups, data center management, and operating system management. The Service Desk Section provides hands-on troubleshooting and user support for RIVA's customer users, including support for laptops, desktops, peripherals, smartphones, operating systems, and software. Position Description We are seeking a skilled and experienced Application Administrator to join our team. The ideal candidate will be responsible for the administration, configuration, and support of enterprise applications critical to the organization's operations. The Application Administrator will collaborate with many stakeholders ensure the availability, performance, and security of the organization's applications while adhering to industry best practices and organizational standards. Responsibilities The Application Admin will be responsible for providing rapid response and technical support, ensuring minimal disruption to operations. Additional responsibilities will include:
    • Infrastructure Management: Build, configure, and test physical and virtual machines for deployment.
    • Cloud Computing Management: Build, monitor, and test cloud computing components, including Disaster Recovery as a Service (DraaS), Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).
    • Problem Resolution: Address and resolve issues related to commercial-off-the-shelf (COTS) server software, network components, and cloud products.
    • Server IT Refreshment Program Support: Provide support for the server IT refreshment program, including image building, updates, and deployment.
    • Server and Network Issue Resolution: Troubleshoot and resolve server and network related issues promptly.
    • Server Backups: Perform server backups according to daily, weekly, and monthly schedules as per Backup Procedures, Continuity of Operations (COOP), Contingency, and Disaster Recovery Plans.
    • SharePoint Administrator: Administer SharePoint services and maintain patch levels and recommended updates for the SharePoint farm.
    • Password Management: Manage and reset all SharePoint-related passwords across various application pools and services within NIA's SharePoint farms.
    • 3rd Party SharePoint Tools: Install and maintain all third-party SharePoint tools and components on NIA's SharePoint farm.
    • Scripting and Monitoring: Be proficient in scripting solutions such as Microsoft PowerShell to automate tasks and actively monitor SharePoint farms for availability through application pools, services, and server status.
    Requirements
    • Minimum of 5 years of experience working as an Application Administrator or in a similar role.
    • Strong understanding of application architecture, deployment models, and integration techniques.
    • Experience with application performance monitoring and tuning tools.
    • Familiarity with security best practices and compliance standards.
    • Excellent troubleshooting skills and the ability to analyze and resolve complex application related issues.
    • Effective communication skills with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
    • Experience using Azure DevOps and/or working in an agile environment.
    • Ability to obtain a Public Trust clearance
    • U.S. Citizenship or have been a permanent resident for more than 3 years
    Preferred Certifications
    • Microsoft Certified Administrator
    • Microsoft 365 Certifications
    RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, or any protect class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email Only messages left for this purpose will be returned.
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