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    Shift Lead - Amherst, United States - Kwench Juice Bar

    Kwench Juice Bar
    Kwench Juice Bar Amherst, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking a Shift Lead to join our team You will be responsible for overseeing and coordinating the activities of the Kwench Amherst team.

    Responsibilities:

    • Supervise team of baristas
    • Adjust daily schedule for shift personnel to ensure optimal efficiency
    • Maintain food safety and cleanliness standards at all times.
    • Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
    • Open and/or close the restaurant leading the shift as a key holder.
    • Resolve escalated customer complaints

    Qualifications:

    • Previous experience in restaurant, customer service, or other related fields
    • Ability to thrive in a fast-paced environment
    • Excellent written and communication skills
    • Strong leadership qualities

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