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    Bell Attendant - Charleston, South Carolina, United States - The Lindy Renaissance Charleston

    The Lindy Renaissance Charleston
    The Lindy Renaissance Charleston Charleston, South Carolina, United States

    4 days ago

    Default job background
    Permanent
    Description

    Job Summary:


    Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities.

    The Bell Attendant is also expected to support with front desk operations.


    Primary responsibilities include:

    driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.


    Responsibilities:

    QUALIFICATIONS:
    High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

    Must have a valid driver's license for the applicable state.

    Must have an acceptable MVR (Motor Vehicle Driving record)

    Minimum of one year driving experience

    Must be able to convey information and ideas clearly.

    Must be able to evaluate and select among alternative courses of action quickly and accurately.

    Must work well in stressful high pressure situations.

    Must maintain composure and objectivity under pressure.


    RESPONSIBILITIES:
    Approach all encounters with guests and employees in a friendly service oriented manner.


    Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

    Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)

    Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

    Greet guests in a pleasant manner.

    Load and unload luggage carts.

    Escort guests to rooms.

    Check/store luggage for arrivals and departures with luggage tags.

    Deliver messages to meeting rooms.

    Deliver flowers and packages to guest rooms.

    Complete room changes.

    Maintain current listing of local and area attractions special events and activities.

    Maintain list of local transportation guides churches sports arenas etc.

    Assist housekeeping department with guest requests.

    Ensure lobby reader board is correct.

    Provide information maps and directions as required.

    Open doors.

    Answer phones to assist guest service agents.

    Conduct house count by computer.

    Show guest rooms and suites as needed and emphasize company amenities.

    Other duties as required.


    Property Details:
    Renaissance Charleston Historic District Hotel is located in the heart of historic downtown Charleston. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. The property is located 3 blocks away from the City Market and King Street shops

    All rooms are elegantly furnished and have marble bathrooms. Each comes with a 32-inch flat screen TV with cable and satellite channels. There is a mini-bar along with tea and coffee making facilities in every room.

    Room service and a concierge are available. 2,759 of meeting and event space is offered.


    Company Overview:


    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.

    Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

    Join a world of possibility with Aimbridge Hospitality.


    Benefits:
    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    Now offering Daily Pay Ask your Recruiter for more details

    Medical, Dental, and Vision Coverage

    Short-Term and Long-Term Disability Income

    Term Life and AD&D Insurance

    Paid Time Off

    Employee Assistance Program

    401k Retirement Plan
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