Systems Administrator - Winston-Salem, United States - Sparks Group

Sparks Group Winston-Salem, United States

2 weeks ago

Accounting / Finance

Description

Sparks Group has partnered with an established financial services organization to hire a Full Time SCOM Administrator. The administrator is responsible for overseeing and maintaining the health and performance of the IT infrastructure.

The organization has amazing benefits including 401(k) with 7% matching, 10% annual bonus, 4 weeks of vacation, 10 days of holidays, etc.

Location: Winston-Salem, NC (2/3 days onsite)

Responsibilities:

Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors
Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment
Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate
Create documentation that will troubleshoot internal networks and systems efficiently
Provide training for Operations Representatives on the various networks and systems
Provide enhanced network support for WAN and IP Telephony networks
Proactively contact participants when surveillance systems identify connectivity issues
Interface with vendors and clients to repair and resolve installation issues
Engage with technical teams at client banks, E-Wallets and payment networks to develop technical solution design for integration projects

Qualifications:

Bachelor's degree or education/training in an IT related field
3+ years' experience with Cisco routers switches and Firewalls
3+ years' experience with system center operations manager (SCOM 2012/19)
3+ years' experience with authoring management packs
3+ years' experience with dashboarding and alerting with SCOM
Knowledge with Linux commands

If interested in this full time opportunity, submit your application today

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