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- Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors
- Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment
- Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate
- Create documentation that will troubleshoot internal networks and systems efficiently
- Provide training for Operations Representatives on the various networks and systems
- Provide enhanced network support for WAN and IP Telephony networks
- Proactively contact participants when surveillance systems identify connectivity issues
- Interface with vendors and clients to repair and resolve installation issues
- Engage with technical teams at client banks, E-Wallets and payment networks to develop technical solution design for integration projects
- Bachelors degree or education/training in an IT related field
- 3+ years experience with Cisco routers switches and Firewalls
- 3+ years experience with system center operations manager (SCOM 2012/19)
- 3+ years experience with authoring management packs
- 3+ years experience with dashboarding and alerting with SCOM
- Knowledge with Linux commands
Systems Administrator - Winston-Salem, United States - Sparks Group
Description
Sparks Group has partnered with an established financial services organization to hire a Full Time SCOM Administrator. The administrator is responsible for overseeing and maintaining the health and performance of the IT infrastructure.
The organization has amazing benefits including 401(k) with 7% matching, 10% annual bonus, 4 weeks of vacation, 10 days of holidays, etc.
Location: Winston-Salem, NC (2/3 days onsite)
Responsibilities:
Qualifications:
If interested in this full time opportunity, submit your application today