- 5+ years of field service experience, with an extensive knowledge of electronics and troubleshooting required.
- Past experience with medical devices and IT connections in medical facilities is a plus.
- Responsible for the installation and continuous service of all products EDAP manufactures, sells and/or distributes in the US market.
- Establishes and maintains a high level of customer satisfaction by providing exceptional support while servicing the products.
- Completes all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
- Maintain a good customer service reputation by complying with all regulatory requirements.
- Ensures quality system requirements are met & maintained.
- Reports and documents ALL service issues and repairs made.
- Reports and documents ALL faults observed to establish failure trends.
- Provides feedback to the VP of Service and Applications concerning product performance anomalies encountered in the field and suggests recommendations for service improvements.
- Provides pre-sales and post-sales support by maintaining close working relationships with Sales Team and customers to ensure expectations are met and equipment installations are handled as planned.
- Manages inventory, keep accurate records, and return unused and failed parts promptly.
- Promotes service contract offerings and assists in selling service agreements to customers within your assigned territory.
- Manages the assigned territory in an organized fashion.
- Performs preventative maintenance on time, providing expeditious on-site response and minimize equipment downtime.
- Must have reliable transportation and possess a valid driver's license.
- Must be physical fir and able to lift 30-50 lbs.
- Any other duties and tasks which may be assigned from time to time.
-
Manager, Engineering Services Ii
6 days ago
Memorial Hermann Health System Houston, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
-
Team Leader Engineering Services
6 days ago
Memorial Hermann Health System Houston, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
-
Service Engineer
4 days ago
TLV CORPORATION Houston, United StatesPosition Overview: · TLV CORPORATION has an exciting opportunity for a Service Engineer to · promote services to steam using industries. As part of a dynamic, fast paced · organization you will have the opportunity to learn and grow with a world leader of · steam engineering prod ...
-
Service Engineer
6 days ago
TLV CORPORATION Houston, United StatesPosition Overview: · TLV CORPORATION has an exciting opportunity for a Service Engineer to · promote services to steam using industries. As part of a dynamic, fast paced · organization you will have the opportunity to learn and grow with a world leader of · steam engineering ...
-
Service Engineer
6 days ago
Yinlun TDI, LLC Houston, United StatesJob Type · Full-time · Description · Yinlun TDI, LLC is a leading manufacturing company, IATF 16949 certified, providing thermal management and emissions technology solutions to the global Automotive, Commercial Truck, Off-Highway and Military markets. Following the acquisition ...
-
Service Engineer
6 days ago
Fairbanks Morse Defense Houston, United StatesMission-Driven. Honor-Bound. Fairbanks Morse Defense. Whats your calling? For the men and women of Fairbanks Morse Defense its the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. Were one of ...
-
Service Engineer
2 days ago
BuildSubmarines Houston, United StatesMission-Driven. Honor-Bound. Fairbanks Morse Defense. What's your calling? For the men and women of Fairbanks Morse Defense it's the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We're one ...
-
Service Engineer
5 days ago
BuildSubmarines Houston, United StatesMission-Driven. Honor-Bound. Fairbanks Morse Defense. What's your calling? For the men and women of Fairbanks Morse Defense it's the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We're one ...
-
Service Engineer
6 days ago
MRINetwork Jobs Houston, United StatesJob Description · Job Description · MRI · of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Houston area. Thi ...
-
Service Engineer
1 day ago
MRINetwork Jobs Houston, United StatesJob Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Houston area. This role w ...
-
Lead Engineer- Service Engineering
6 days ago
Baker Hughes Gruppe Houston, United StatesLead Engineer- Service Engineering · Are you an experienced Service Engineer looking for a new opportunity? · Would you like the opportunity to further develop your career with a global energy technology company? · Join our Service Engineering Team · At Baker Hughes our purpo ...
-
Field Services Engineer
2 weeks ago
LVI Associates Houston, United StatesMy client, a distinguished energy service company specializing in Automation Solutions, I&E Construction Services, Power Generation, and Packaged Equipment for the Energy and Industrial sectors, is renowned for its comprehensive expertise spanning the gamut of system technologies ...
-
Field Service Engineer
6 days ago
LVI Associates Houston, United StatesIntroduction: · Our client, a leading player in the automation sector, is seeking to appoint an experienced and skilled Field Service Engineer. The successful candidate will be responsible for providing technical support on DCS DeltaV or Yokogawa systems integration within the oi ...
-
On-Site Service Engineer
2 days ago
Globalxperts Inc. Houston, United StatesPosition: On-Site Service Engineer (Networking/Data Center) · Location: Tucson, AZ · Job Status: On-Call, On-Site Support · Summary of Position: · GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-s ...
-
Technical Service Engineer
6 days ago
CPS Houston, United StatesPosted: · 12/12/2023 · Industry: · Chemical Engineering · Job Number: · 138.23JC · Pay Rate: · $165,000/year - $180,000/year · Experience: · Job Description · Our client is a global chemical company whose products are used in many different industries. They are looking f ...
-
Field Service Engineer
1 week ago
Skilled Craftsmen of Texas, Inc. Houston, United StatesJob Description · Job Description · Position: Senior Field Service Engineer Job Description: · Must be able to work independently. · Have Working Knowledge of 1 or more of the following controls: Fanuc, Siemens, PLC Programming, · Mechanical and Electrical systems on CNC Mills ...
-
Field Services Engineer
6 days ago
Omega Technical Services, LLC Houston, United StatesOmega Technical Services is actively searching for Field Service Engineers to: · Provide on-site technical direction during Rotating Equipment (such as HD Gas Turbines, Aero-derivative Engines, Steam Turbines, Centrifugal Compressors/pumps) Installation, Maintenance and Commissi ...
-
Field Service Engineer
6 days ago
Sensia Houston, United StatesJob DescriptionField Service Engineer - Houston, TexasSensia Global, a Rockwell Automation and Schlumberger Joint Venture company is currently recruiting for talented Field Service Engineers. Working with the leaders in Automation Technology and Oil and Gas Services, you will hav ...
-
Technical Services Engineer
6 days ago
Flexsteel Pipe Houston, United StatesJob Description · Job Description · SUMMARY · Provides technical advice to customers, regulatory agencies, distributors and sales personnel responding to product related questions, issues and problems. Provides sales personnel with technical data necessary for the demonstration ...
-
Field Service Engineer
6 days ago
Carlton Staffing Group Houston, United StatesDIRECT HIRE opportunity for a Field Service Engineer in East Houston Apply today · Industrial and Marine Company in East Houston is currently hiring an experienced Field Service Engineer to join their team In this role, the Field Service Engineer will be responsible for planning ...
Field Service Engineer - Houston, United States - Focalone
Description
EDAP is a global leader in high-tech robotic medical devices for the diagnosis and treatment of Prostate Cancer.EDAP is a NASDAQ-listed international group with a rapid growing presence in the United States, leading with the proprietary Focal One technology brand ( ).
We are seeking a bright, enthusiastic, and independent minded individual, with 5+ years of field service and electronics troubleshooting experience, based in Austin, Texas, to join our fast-growing operation as a Field Service Engineer.
This individual will be an essential member of EDAP's Focal One support team.This is a full time, salaried position requiring approximately 50-60% overnight, expense paid, travel each week. The position may require more than the normal 40-hour work week, including weekends.
Product training of 1-2 weeks in our Austin, TX offices will consist of clinical, diagnostic, and hands-on operation of EDAP's equipment.
Candidate must pass extensive background check, drug testing and have a clean driving record.As suggested by CDC for all healthcare related workers, the following immunizations / vaccinations are required as condition of EDAP Technomed employment:
Hepatitis A & B, Chicken Pox, MMR Vaccine (Measles, Mumps & Rubella's), Tetanus, Tuberculosis, and Influenza. Proof of prior immunization is required.
Should all immunizations / vaccinations not be up to date, EDAP will pay for immunizations to be completed during first 60 days of employment.
Based in the Austin, TX area and reporting to the VP of Service and Applications, the Field Service Engineer is responsible for maintaining and servicing all products distributed by EDAP.
Essential Qualifications, Functions and Responsibilities
Medical insurance
Vision insurance
Dental insurance
401(k)
#J-18808-Ljbffr