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    On-Site Service Engineer - Houston, United States - Globalxperts Inc.

    Globalxperts Inc.
    Globalxperts Inc. Houston, United States

    2 weeks ago

    Default job background
    Description
    Position: On-Site Service Engineer (Networking/Data Center)
    Location: Tucson, AZ
    Job Status: On-Call, On-Site Support

    Summary of Position:
    GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.

    Responsibilities:
    • Oversee the resolution of all network issues within the data center
    • Manage all emergency/scheduled maintenance activities within the data center
    • Manage all network outage events
    • Provides on-site support for inventory audit and reconciliation processes
    • Provide break/fix support within agreed upon response time
    • On-site verification of hardware within the data center
    • On-site troubleshooting of hardware within the data center
    • On-site replacement of hardware within the data center
    Required Skills/Qualifications:
    • 5+ years of on-site support experience in Networking/Data Center
    • Experience with routers, switches, racking and stacking
    • Data Center break/fix experience
    • Experience with handling, troubleshooting, verification, and replacement of hardware
    • CCNA or equivalent certification
    • Willingness to learn new technologies and maintain industry knowledge
    • Valid driver's license
    • Willingness to provide on-call services/support during and after normal business hours
    • Familiarity and experience with various troubleshooting tools
    Desired Skills/Qualifications:
    • Experience with Arista Networks products
    • Optical cabling/connector and troubleshooting experience
    GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).
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