- Partner with Customer Service to manage client needs and requests specific to HE US.
- Daily, manage internal and external customer inboxes and service HE US campuses not assigned to direct representation.
- Periodically, assist with and manage HE specific projects. ABOUT YOU
- Strong computer skills, including Word, Excel, and Outlook
- High level of attention to detail and accuracy
- Exceptional organizational skills and ability to problem solve, prioritize, and manage heavy workloads and deadlines
- Excellent interpersonal and oral and written communication skills
- A professional manner and the ability to handle confidential and sensitive information
- Experience in the Higher Education industry desirable BENEFITS We care about work/life balance at OUP. We offer 15 days' vacation time that rises with service, 8 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance. We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings. This role also includes a sales bonus. Location: This role is hybrid in Cary, NC Base Salary: $32,900 - $47,000 dependent on skills and experience GJC: S2 (for internal purposes only)
Qualifications
Skills
Behaviors:
Motivations:
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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Sales Assistant - Cary, United States - Oxford University Press
Description
Oxford University Press
Sales General
Posted: May 2, 2024
Full Time
Cary, NC (Hybrid) In office 2 days a week
Job DetailsDescription
We are the world's largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.
More about OUP
Advancing Knowledge and Learning
ABOUT THE ROLE
OUP is a mission-led organization delivering excellence in education around the globe through publishing. The Sales Assistant – Higher Education role is an administrative position that works to support our Higher Education Sales team by managing two shared inboxes with another Sales Assistant. This role is an opportunity to join our sales team in an entry level capacity where you can learn and grow your sales skills. The role is perfect for someone who is sales minded, understands persuasive conversations, enjoys supporting a team, thrives in a collaborative environment, and is open to an ever-changing and prioritizing day. Travel twice a year is required for this role for sales team meetings. The Sales Assistant – Higher Education role can be hybrid out of our Cary, NC office.
Key Accountabilities include:
