- The Event Manager will lead and direct the service and facilities teams to ensure all events are executed with the highest level of customer service and guest satisfaction.
- Supervise the load-in and/or load-out of vendors, ensure they are following all facility policies and procedures.
- Lead event staff including: bartenders, security, facilities and others as required.
- Ensure event space is set to client's specification, while adhering to facility policies and procedures.
- Maintain and contribute to improving relationships with preferred partners and vendors.
- Manage department inventories and facility supplies.
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Follow established procedures designed to maintain records of events, including product consumption and event labor detail.
- Develop professional relationships with clients to retain business and increase growth.
- Conduct post-event evaluations to determine how future events could be improved.
- *The company reserves the right to add or change duties at any time.
- Superior customer service
- Leadership and team development
- Excellent verbal and written communication
- Strong attention to detail
- Social perceptiveness
- Judgment and decision making
- Service orientation
- High school diploma or GED; 3 years experience in the event management or related professional area. OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, sales and marketing, or related professional area.
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Event Manager - Chicago, United States - Atomic Hospitality
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