- Assist in recruiting and hiring ticket office and event staff with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc.
- Train and supervise ticket office and event staff.
- Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development.
- Lead, motivate, develop and retain ticket office and gameday staff.
- Oversee day-to-day and event operations of the ticket office, ensuring compliance with all policies and procedures.
- Manage all aspects of customer service as it relates to both internal and external customers, enforcing customer service program and other corporate initiatives.
- Supervise and maintain accurate financials, accounting records and detailed reporting for ticket sales and income for the athletic ticket office, including reconciliation for all daily reports (e.g., reconciling box office receipts, sales reports and deposits) monthly reports, event settlement, and reconciling with the finance department as requested.
- Manage all accounting functions within department including budget transfers, payroll deductions, refund checks, etc, year-end reconciliation, and coordinates with athletics business office to prepare for yearly NCAA audits.
- Act as a systems administrator for ticketing system and liaison between staff, promoters, presenters and the facility for applicable venues, etc.
- Manage all information being sent and posted through ticketing system.
- Ensure programming best practice and procedures, season renewals, inventory management, a-z program building.
- Create and building facility manifests for each sport, reconciles game day events, and deposits ticket revenue.
- Test new concert/events, routine maintenance and troubleshooting.
- Investigate and resolve ticket-related issues.
- Establish and maintain effective working relationships with internal and external customers, and updates/relays all box-office related event information to each department and client.
- Collect ticket monies, tracks accounts payable/receivable, follows up on past due invoices, processes payments, enrolls season ticket holders in payment plans.
- Process/fill approved charity tickets requests and documents all complimentary tickets issued.
- Communicate with the conference on ticket distributions for the visiting team, away games, and post-season events.
- Serve as department liaison with students, faculty, staff, alumni association, and the general public.
- Assist development of marketing and promotional activities.
- Evaluate sales/marketing/project-related materials and proposed actions, analyzes challenges or consequences, identifies alternative actions/solutions, and implements recommendations in support of organizational objectives.
- Other job-related duties as assigned.
- Minimum of 1-3 years of ticket operations experience (in a college athletics setting strongly preferred) with a minimum of 1 year in ticket sales or service, ticketing management, and/or team leader preferred.
- Bachelor's Degree preferred but not required.
- Experience and working knowledge of Paciolan, eQuery, and eVenue ticketing and reporting systems is strongly preferred.
- Computer and Microsoft Office application proficient, with advanced-level Excel skills preferred.
- Detail oriented with strong analytic, administrative and time management skills, as well as the ability to be flexible.
- Demonstrated problem-solving abilities.
- Organized and demonstrated ability to manage multiple tasks with minimal supervision in a fast-paced environment.
- Excellent written and verbal communication skills, including the ability to with quickly develop positive relationships.
- Ability to work well with others and comfortable taking initiative.
- Proven ability to provide exceptional customer service to internal and external customers.
- Self-motivated and energetic.
- Working knowledge of NCAA rules and regulations.
- Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company.
- Availability to work outside typical office hours including nights and weekends as needed.
- The work is sedentary in nature.
- Walking, standing, bending and carrying of light office items is required.
- The work is typically performed in an adequately lighted and climate-controlled office environment.
- May require occasional travel. Less than 5%.
-
Sales Manager
3 weeks ago
Omega Dynamics Beaumont, United StatesYou have fun and are eager to start anew in the East Bavaria region in Bad Griesbach · in the Rottal, Deggendorf, Dingolfing, Freyung, Grafenau, Landshut, · Passau, Regen or Straubing as a · SALES MANAGER (M/F/D) · ONLINE MARKETING · SELLWERK accompanies companies througho ...
-
Manager, Sales and Service
2 weeks ago
Playfly Sports Beaumont, United States**MANAGER, SALES & SERVICE (LAMAR UNIVERSITY)** · Beaumont, TX · On Site · **THE RUNDOWN** · Playfly Sports is looking for a Manager, Sales & Service to join our team in Beaumont, TX. · The Manager, Sales & Service is responsible for managing all aspects of ticket operations and ...
-
Territory Sales Manager
1 week ago
Global Medical Response Beaumont, United StatesMore Information about this Job: · **Territory Sales Manager** · **Location**:Hybrid (5% Remote and 95% Onsite Meetings with Clients) · **Annual Salary Range**:$35,000 - $180,000 | **Uncapped Commission** · The** Territory Sales Manager **is responsible for generating sales of ou ...
-
Sales Management Trainee
1 week ago
Enterprise Holdings Beaumont, United StatesStart your career with Enterprise We're **hiring immediately **for our respected Management Training Program. · Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path wi ...
-
Territory Sales Manager
3 days ago
PrimeSource Building Products, Inc. Beaumont, United States**Department**:Sales · **Location**:*MUST LIVE IN THE BEAUMONT, TX AREA** · **Reports To**: Sales Manager · *** · Sells full line of building materials to assigned channels by performing the following duties. · **ESSENTIAL FUNCTIONS** · **Reasonable Accommodations Statement** · T ...
-
manager, sales
3 weeks ago
AEG Beaumont, United StatesMANAGER, SALES & SERVICE (LAMAR UNIVERSITY) · Beaumont, TX · On Site · THE RUNDOWN · Playfly Sports is looking for a Manager, Sales & Service to join our team in Beaumont, TX. · The Manager, Sales & Service is responsible for managing all aspects of ticket operations and tic ...
-
Area Sales Manager
3 weeks ago
Atlas Copco Rental LLC Beaumont, United StatesArea Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX · Functional area: Sales · Country: United States · City: Beaumont, TX · Company name: Atlas Copco Rental LLC · Date of posting: May 7, 2024 · Our solutions are a key part of most industr ...
-
Area Sales Manager
4 days ago
Atlas Copco Rental LLC Beaumont, TX, United StatesArea Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX · Functional area: Sales · Country: United States · City: Beaumont, TX · Company name: Atlas Copco Rental LLC · Date of posting: May 7, 2024 · Our solutions are a key part of most industr ...
-
Territory Sales Manager
3 weeks ago
Lactalis Heritage Dairy Beaumont, United StatesTITLE: Territory Sales Manager · REPORTS TO: Retail Sales Manager, AWG/ Hy-Vee · LOCATION: Remote (Beaumont, TX Area) · Lactalis Heritage Dairy is currently seeking candidates to join our team · Lactalis Group, the world leader in dairy, is a family-owned business with more than ...
-
Area Sales Manager
3 weeks ago
Atlas Copco Rental LLC Beaumont, United StatesArea Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX · Functional area: Sales · Country: United States · City: Beaumont, TX · Company name: Atlas Copco Rental LLC · Date of posting: Apr 8, 2024 · Our solutions are a key part of most industr ...
-
Area Sales Manager
3 days ago
Atlas Copco Rental LLC Beaumont, United StatesArea Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX · Want to apply Read all the information about this position below, then hit the apply button. · Functional area: Sales · Country: United States · City: Beaumont, TX · Company name: Atlas ...
-
Territory Manager Outside Sales
2 weeks ago
Bandera Agency Beaumont, United StatesJob Description · Job DescriptionThe Bandera Agency is seeking a dedicated, driven sales & sales management professional to join our organization. The individual we are looking for NEEDS to possess the following "traits". If you do not possess the following, please do not apply. ...
-
Quantum Innovations Beaumont, United StatesWELCOME TO THE TEAM · At Care Chemicals, we are driven by passion. Our employees are our most valuable asset and we foster a culture of empathy, support, and growth. This enables our team to develop personally and professionally. Together, we are committed to creating sustainable ...
-
Outside Sales/Account Manager
1 week ago
Scallon Controls Beaumont, United StatesScallon Controls has an opening in Outside Sales. This position deals directly with our customers to assist them in solving problems on a daily basis. · We are looking for a candidate who can work both independently and as part of a team, possess good organizational skills, has ...
-
Manager - Sales
1 week ago
Doggett Beaumont, United StatesSales Manager · Classification · Exempt · Job Summary · This individual will develop long term partnerships with our customers to build win/win solutions while promoting all aspects of Doggett in a professional manner. · Essential Functions · • Effectively understand and use ...
-
Sales Manager
1 week ago
BlueWave Solutions Pinewood Estates, United StatesPinewood Estates is currently seeking a Sales Manager (m/w/d) to join our team at our location in Haren (Ems). This is a full-time position with a growing company that specializes in mobile space solutions through container construction. With 1,400 employees and 24 locations worl ...
-
Area Sales Manager
3 weeks ago
Quantum Innovations Beauxart Gardens, United StatesAre you interested in conquering new international markets? · We are looking for an Area Sales Manager m/f/d who is ready to take on this exciting challenge and expand the team of our client in the Bremen area, one of the leading specialists in the development of innovative syste ...
-
Sales Manager
1 week ago
Crimson Technologies Bridge City, TX, United States FreelanceBridge City, TX · 'ZWEIRAD-CENTER STADLER is a family-owned company with 21 locations in Germany and 1 in Austria. We carry a wide range of top brands in the bicycle industry, including exclusive special models for the Stadler group. We offer a huge selection of bicycles - from c ...
-
Sales Manager
1 week ago
Radiant Technologies Port Jefferson, United StatesWe are a successful medium-sized company in the field of apparatus construction with over 50 years of market experience. At our headquarters in the northern Hamburg area, we develop and produce innovative and sustainable air humidifiers and humidification systems that we distribu ...
-
Sales Account Manager
2 weeks ago
Univar Solutions Beaumont, United StatesA Place Where People Matter. · Start your career journey with Univar Solutions Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. · We are looking for a motivated and experienced Sales Account Manager II to join ...