- Competitive base salary
- Commission structure
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Employee discounts on vehicles, service, and parts
- Greet customers in a friendly and professional manner, both in person and over the phone
- Listen to customer concerns, accurately document them, and communicate them to the service technicians
- Provide customers with estimated repair costs and timeframes
- Schedule customer appointments for service and repairs
- Follow up with customers throughout the repair process to provide updates and address any questions or concerns
- Provide exceptional customer service by resolving any issues or complaints promptly and professionally
- Maintain accurate customer and vehicle records in the dealership's database
- Utilize dealership software and technology to generate estimates, invoices, and repair orders
- Work closely with the Parts department to ensure timely procurement of necessary parts for repairs
- Meet and exceed individual sales goals and targets set by the dealership
- High school diploma or equivalent
- Previous customer service experience, preferably in the automotive industry
- Strong communication, organization, and timemanagement skills
- Ability to work in a fastpaced, teamoriented environment
- Proficiency with computer software and technology
- Attention to detail and accuracy
- Valid driver's license and clean driving record
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Service Advisor - Greenville, United States - Greenville Chrysler Dodge Jeep RAM
Description
Job Description
Job Description-NOW HIRING-
MAY 2024
Job Summary:
The Service Advisor at Greenville Chrysler Dodge Jeep RAM plays a crucial role in providing exceptional customer service and generating revenue for the dealership.
This is a full-time, individual contributor role that offers a base salary plus commission within the highly competitive automotive industry.
The ideal candidate will possess a strong customer service skills, a passion for the automotive industry, and the ability to work in a fast-paced environment.
Compensation & Benefits:
Responsibilities:
Requirements:
EEOC Statement:
Greenville Chrysler Dodge Jeep RAM is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
