Front Desk Agent - Kinston, United States - Holiday Inn Express and Suites

Holiday Inn Express and Suites
Holiday Inn Express and Suites
Verified Company
Kinston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:

Duties:


  • Greet guests in a friendly and professional manner
  • Check guests in and out of the hotel
  • Answer phone calls and direct inquiries to the appropriate department
  • Assist guests with requests and provide information about hotel services
  • Handle guest complaints and ensure guest satisfaction
  • Process payments and maintain accurate records
  • Perform night audit duties as needed

Qualifications:

  • Previous experience in hotel management or hospitality industry preferred
  • Excellent communication skills, both verbal and written
  • Strong guest relations skills with a focus on customer service
  • Ability to speak multiple languages is a plus (Bilingual/Multilingual)
  • Familiarity with night audit procedures is advantageous


This position offers an exciting opportunity to work in a dynamic environment where you can utilize your hospitality skills to create memorable experiences for our guests.

If you are passionate about providing exceptional service and enjoy working in a fast-paced setting, we would love to hear from you.


Job Types:
Full-time, Part-time


Pay:
$ $19.42 per hour


Work setting:

  • Inperson

Experience:


  • Hotel experience: 1 year (preferred)

Ability to Commute:

  • Kinston, NC required)

Ability to Relocate:

  • Kinston, NC 28504: Relocate before starting work (required)

Work Location:
In person
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