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Commerce City

    Customer Service Manager - Commerce City, United States - Marcus Sanchez - State Farm Agent

    Marcus Sanchez - State Farm Agent
    Marcus Sanchez - State Farm Agent Commerce City, United States

    3 weeks ago

    Default job background
    Full time
    Description
    ROLE DESCRIPTION:
    As a Customer Service Manager - State Farm Agent Team Member with Marcus Sanchez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    BENEFITS:
    • Salary plus commission/bonus
    • PTO
    • No evening or weekend work
    • Growth potential/Opportunity for advancement within my office
    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    QUALIFICATIONS:
    • Dedicated to customer service
    • Sales experience preferred
    • Able to obtain Property and Casualty License
    • Able to achieve mutually agreed upon marketing goals
    • Interested in marketing products and services based on customer needs
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