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Baton Rouge

    customer service rep ii - Baton Rouge, United States - Spherion Staffing LLC

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    Description
    Benefits:
    • Dental insurance
    • Health insurance
    • Vision insurance
    Join us in Port Allen at a leading logistics company as a Customer Service Representative II. Your role as a Customer Service Rep II will be pivotal in delivering exceptional customer service through direct and indirect client contact; face to face and/or through phone and email interactions. We're seeking individuals with top-notch problem-solving skills, an unshakable demeanor, and adaptability to fast-paced environments.

    What We Offer:
    Competitive hourly wage of $18 per hour
    Vibrant and supportive work environment
    Opportunities for professional growth and development
    Benefits package for temporary employees

    Mon-Fri 11:30a-8p

    Responsibilities:
    Customer Assistance: Provide stellar service to customers and business partners via phone and email.
    Issue Resolution: Tackle complaints with professionalism, swiftly diagnosing and resolving problems.
    Route Monitoring: Ensure on-time and efficient deliveries by overseeing delivery routes.
    Order Processing: Handle scanning of haul-away pods, verify stamps, and manage changes or cancellations to delivery orders.

    Requirements:
    High School Diploma or GED
    Proficiency in Microsoft Office (MS Project, Word, Excel, PowerPoint)

    Preferred Skills:
    1 year of related experience, preferably in warehouse or logistics
    Strong customer service skills with a knack for issue resolution
    Exceptional multitasking and organizational abilities
    Ability to thrive under pressure, surpassing customer expectations

    Apply online at with your current resume that highlights your relevant skills today

    Compensation: $18.00 per hour

    WE'RE SPHERION.

    Our vision is to drive careers, grow businesses, and better the communities we call home.

    We're a national recruiting and staffing enterprise that blends the resources of the world's largest talent company with the local insights of our independent franchise owners. A pioneer in the staffing industry, we've been providing companies with the workforce solutions they need for over 75 years while helping people find jobs and build careers where they can thrive.

    Spherion helps businesses of all sizes hire for jobs in a variety of industries. From offices to factories, explore the industries we staff.

    Whether you're looking for temporary staffing, direct hire services, or something in between, read more about our services or reach out for a customized solution.

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