patient access representative 1 - Baton Rouge, LA , USA, United States - Franciscan Missionaries of Our Lady Health System

Description

Job Description

The Patient Access Rep 1 - Call Center is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.

Qualifications

Experience, Education, Training, Special Skills, and Licensure:

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
• High School Diploma or Equivalent
• Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.