Team Leader Service - Boggstown, IN, United States - Diamond Dynamics
Description
We are currently seeking a Team Leader Service (m/f/d) for the Bavaria region, based in Boggstown, IN.Responsibilities:
- Documenting completed work
- Ensuring quality standards are met
- Responsible for smooth order processing, customer consultation, and creating offers
- Working closely with colleagues in the service department at our headquarters in Mannheim to coordinate scheduling, offer creation, and material ordering
- Active involvement in the field, supporting colleagues and fostering strong customer relationships and satisfaction
- Providing technical support and assistance to our service technicians
- Training and mentoring apprentices at the location
- Creating maintenance offers and entering maintenance orders into the system
Qualifications:
- Completed training as a refrigeration systems master or a technical degree
- Extensive knowledge in maintenance, repair, and control and regulation technology
- Valid driver's license (Class B)
- Good knowledge of German and English
- Strong organizational skills and ability to work independently
- Professional and friendly demeanor when interacting with customers
- Flexibility, initiative, teamwork, reliability, and ability to learn complete your profile
Benefits:
- Active involvement in an innovative, growthoriented company with challenging and diverse tasks and excellent working conditions
- Performancebased compensation
- Vacation and Christmas bonuses
- Company vehicle with personal use
- Mobile work options
- Modern work equipment, such as laptop and smartphone
- Company health insurance
- Retirement plan (MetallRente) with employer contribution
- JobRad (company
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