A Product Support Engineer is a professional who provides technical assistance and troubleshooting for a specific product - Jolly, United States - Eclipse Solutions

Eclipse Solutions
Eclipse Solutions
Verified Company
Jolly, United States

1 day ago

Michael Johnson

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Michael Johnson

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Description

Toshiba Tec Germany Imaging Systems GmbH is part of a globally leading technology corporation that has been successful for over 140 years thanks to its innovative power. This innovative power has its roots in the commitment of our employees. As one of the leading providers in the field of office communication, we are looking for a communicative Product Support Engineer (m/f/d) MFP Printing Solutions for our Business Support department in Neuss.

Our Benefits:

  • The opportunity for continuous training and certification in the respective area of responsibility
  • 30 days of vacation per year and additional special leave
  • Hybrid working: a modern concept for mobile workplaces with corresponding IT equipment, company phone, and a monthly mobile work allowance
  • Flexible working hours for a pleasant work-life balance
  • Company pension plan and other excellent social benefits of an international corporation
  • A workplace in a professional environment with excellent, free parking options and good public transport and traffic connections

Your Tasks:

  • Technical Support:
    • Provision of system support for our national companies, dealers, distributors, and end customers, including product integration
    • Incident & problem management
    • Error qualification, development of problem solutions and workarounds
    • Onsite technical support for German dealers and our branches
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