- Accurately book, change and cancel spa appointments.
- Acknowledge and greet everyone who enters and leaves the spa.
- Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
- Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
- Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests.
- Handle guests' questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all guest matters in accordance with company policy;
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Maintain a clean, safe, fully stocked and well organized work area.
- Ensure adequate stock of supplies and equipment; inform management when stock is low.
- Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- Perform other duties as assigned by Management.
- Minimum of 3 years' of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa
- Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team.
-
Guest Service Ambassador
20 hours ago
The Langham New York, United StatesJob Summary · - **PRIMARY OBJECTIVE OF POSITION**: · - To provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. · **RESPONSIBILITIES AND JOB DUTIES**: · **Teleph ...
-
Visitor Services Ambassador
1 week ago
Stevens Institute of Technology Hoboken, United StatesJob Description · - Job Description · - DUTIES, RESPONSIBILITIES & ESSENTIAL FUNCTIONS- · Greets and welcomes visitors upon arrival, creating a welcoming and positive atmosphere. · -Accurately answers visitor questions regarding a wide variety of topics, including building, class ...
-
Guest Service Ambassadors
3 days ago
World Spa Brooklyn, United StatesCompany Description: · WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City's premiere, largest, and most diverse Spa Destination in a class by it ...
-
guest services ambassador
1 week ago
Compass Group, PLC NEW YORK, United StatesThe Guest Service Ambassador (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the GSA will be the first point of contact for vi Guest Service, Ambassador, Tr ...
-
Lead Customer Service Ambassador
1 week ago
Advatix New York, United StatesLead Ambassador · Role Summary · We are looking for a Lead Ambassador to join our team. As a Lead Ambassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a ...
-
Lead Customer Service Ambassador
1 week ago
ADVATIX - Advanced Supply Chain and Logistics New York, United StatesLead Ambassador · Role Summary · We are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a pa ...
-
Lead Customer Service Ambassador
4 days ago
Advatix, Inc. New York, United StatesJob Description · Job DescriptionLead Ambassador · Role Summary · We are looking for a Lead Ambassador to join our team. As a Lead Ambassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer ser ...
-
Seasonal Guest Service Ambassador
1 week ago
Empire Trust Realty Trust New York, United StatesCOMPANY SUMMARY · The Empire State Building Observatory (ESBO) is New York's City most iconic, the most Instagrammed U.S. landmark, and the world's most famous building that has wowed millions of global visitors as they witnessed the jaw dropping views whether from its popular 36 ...
-
Nutrition Services Ambassador
1 week ago
St. Barnabas Bronx, United StatesJob Description · The Nutrition Ambassador will work under the direct supervision of the Nutrition Service Manager. He/she will perform a variety of patient/non-patient service and dish room duties, as well as other related tasks. · Requirements · Candidates must have:High School ...
-
Guest Service Ambassador
1 day ago
Aparium Hotel Group Montclair, United StatesPosition: · Guest Service Ambassador · Location: · Montclair, NJ · Job Id: · 304 · # of Openings: · 1 · Guest Service Ambassador, Full-Time · Reports to: · Guest Services Manager, position is Non-Exempt · WHO WE ARE? · Hotels done differently. It's not a slogan or catchphr ...
-
Nutrition Services Ambassador
1 week ago
SBH Health System The Bronx, United States Part timeJob Description · The Nutrition Ambassador will work under the direct supervision of the Nutrition Service Manager. He/she will perform a variety of patient/non-patient service and dish room duties, as well as other related tasks. · Requirements · Candidates must have: · High Sch ...
-
Bills Service New York, United States** Guest Services Ambassador and Ticket Taker/Usher** · **Job Category****:** Stadium Experience **Requisition Number****:** GUEST01450 Showing 1 location **Job Details** · **Description** · **MISSION STATEMENT:** · We will provide our Guests with the highest quality Guest Ex ...
-
Guest Service Ambassador
6 days ago
Aparium Hotel Group Montclair, United StatesPosition: · Guest Service Ambassador · Location: · Montclair, NJ · Job Id: · 304 · # of Openings: · 1 · Guest Service Ambassador, Full-Time · Reports to: Guest Services Manager, position is Non-Exempt · WHO WE ARE? · Hotels done differently. It's not a slogan or catchphrase, ...
-
Brand Ambassador/sales
1 week ago
QUI Tequila Brooklyn, United StatesQui Tequila is seeking a highly motivated and results-driven Sales professional to join our team. You will be responsible for educating consumers on our brand, handing our very small samples for the customer to try as well as selling the product to customers. This is an excellent ...
-
Retail Manager
2 days ago
바잉스퀘어 Brooklyn, United StatesWho We Are · VIBE TWLV's mission is to create a captivating and transformative space, embracing daring sensibility and inspiring individuals to discover their new selves through unexpected imagination, creativity, and the belief in luck and its fulfillment, transcending the bound ...
-
Human Resources Generalist
20 hours ago
Ameritel Brooklyn, United States**JOB DESCRIPTION**: · Ameritel's HR Generalist is responsible for the successful implementation of HR initiatives aimed at achieving enhanced employee engagement and an improved employee experience that aligns consistently with our company mission and values. This role will mana ...
-
NYU Langone Brooklyn, United States**NYU Grossman School of Medicine** is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people ...
-
NYU Langone Health Brooklyn, United States**NYU Grossman School of Medicine** is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people ...
-
Assistant General Manager
2 days ago
Chelsea Piers Field House Brooklyn Brooklyn, United States**About Chelsea Piers**: · At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of ...
-
Guest Representative
1 week ago
Hampton Brooklyn, United StatesPay rate $18-$20 per hour. · **LodgeWorks is actively hiring for a Guest Service Representative** · **Who we are** · LodgeWorks is a privately held hotel development and management company. While our name isnt on the hotels themselves, our extraordinary culture is at the heart of ...
Guest Service Ambassadors - New York, United States - World Spa
Description
Job Description
Job DescriptionCompany Description:WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City's premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today
WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience.
WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means "pure" in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable.
WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service.
BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own.
In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests.
Position Summary:
Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information.
Essential Duties and Responsibilities:
Skills, Abilities and Experience:
The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#ZR
