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    Operations Manager - Orlando, United States - BTB Inc

    BTB Inc
    BTB Inc Orlando, United States

    2 weeks ago

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    Description
    WE ARE SEEKING HIGH POTENTIAL LEADERS TO JUMP START THEIR CAREER

    ****DO YOU HAVE WHAT IT TAKES TO RUN BUSINESS OPERATIONS?****

    APPLY NOW - see if you qualify for this unique opportunity to co-own and manage a Better Together Brands business.

    Position located in Orlando FL

    $48,000 to $75,000 per year

    Have you ever wanted to own a business? Don't miss out on this opportunity to build wealth by building a business. We'll teach you how

    Better Together Brands is a multi-unit operator of service-related businesses. We are seeking a highly motivated leader to be our partner as we together build a multi-million dollar business right here in Central Florida. The successful candidate is a driven, dedicated, and detail-oriented individual with experience in residential or commercial cleaning.

    As the Operations Manager (in Training), you will be mentored closely as you learn to lead and direct all operational activities of a residential cleaning business, including employee scheduling, customer service, quality control, and business development. This position offers an excellent opportunity for career growth and leadership development.

    We provide excellent pay with benefits, stock ownership, and an awesome training program. Sound too good to be true? Wait, there's more...

    PAY AND BENEFITS

    Our Operating Partner Program provides some incredible benefits, such as:
    • Competitive salary paid weekly
    • $1,000 monthly bonus program
    • Commission bonus on all sales
    • Monthly automobile allowance
    • Health benefit reimbursement
    • Stock ownership in the business
    • Structured training program
    • 1:1 coaching and mentorship
    • Administrative and business support
    • Top notch software and technology
    • 10-year Wealth Building Plan
    ROLES AND RESPONSIBILITIES

    As the Operations Manager (in Training), you will:

    1. Manage the day-to-day operations of the cleaning business.
    2. Coordinate and schedule employees to ensure optimal utilization and efficient service delivery.
    3. Ensure the highest level of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and professionally.
    4. Monitor and maintain quality control standards, ensuring that cleaning services meet or exceed customer expectations.
    5. Convert one-time cleans to recurring customers
    6. Train and coach employees on proper cleaning techniques, customer service, and safety protocols. Train and coach leads on leading their teams, meeting labor targets, and communicating with customers.
    7. Conduct regular inspections to assess the quality of cleaning services and identify areas for improvement.
    8. Maintain inventory of cleaning supplies, equipment, and tools, and order supplies as necessary.
    9. Assist in recruiting, onboarding, and training new cleaning staff.
    10. Collaborate with the business development team to identify and pursue growth opportunities, such as expanding services or targeting new customer segments.
    11. Assist in developing and implementing operational policies, procedures, and guidelines to enhance efficiency and productivity.
    12. Ensure compliance with health and safety regulations, as well as industry standards.
    13. Stay updated on industry trends, best practices, and advancements in cleaning technology to enhance service offerings.
    14. Be an exclusive member of our exclusive Central Florida ownership group and Regional Management Team
    JOB QUALIFICATIONS

    1. High school diploma or equivalent; further education in business administration or hospitality management is a plus.
    2. Proven experience in a leadership or supervisory role, preferably in a residential cleaning or hospitality industry.
    3. Strong organizational and time management skills with the ability to prioritize tasks effectively.
    4. Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with employees and customers.
    5. Results-oriented mindset with a focus on delivering exceptional customer service.
    6. Proficient computer skills, including Google software suite and scheduling software.
    7. Knowledge of cleaning procedures, equipment, and supplies is preferred.
    8. Understanding of health and safety regulations and ability to enforce compliance.
    9. Ability to work flexible hours, including evenings and weekends, to accommodate business needs.
    10. Valid driver's license and reliable transportation is required.

    WORKING CONDITIONS

    This position is a hybrid position that requires work to be performed both in an office environment as well as on-site at residential properties. The work may require occasional physical activity, including standing, bending, and lifting heavy objects. The individual must adhere to all safety regulations and guidelines during field visits. Availability to work evenings and weekends may be required.

    JOB REQUIREMENTS
    • High school diploma or equivalent
    • Background check
    • Florida Driver's License
    • Experience with residential or commercial cleaning
    • Demonstrated leadership experience
    • Eligible to work in the U.S.
    • Fluent in English
    • Must be at least 21 years of age
    **** You won't find another opportunity like this APPLY TODAY ***
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