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    Customer Service Associate - Duluth, United States - 90 Degree Benefits

    90 Degree Benefits
    90 Degree Benefits Duluth, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Customer Service Associate

    Employers often seek opportunities to reduce the cost of their employee health benefits. Third party administrators (TPA) assist employers with this challenge. 90 Degree Benefits, a TPA with offices across the country, is seeking service-minded individuals to join our team.

    Our customer service team offers prompt and accurate answers to health care claims questions for both providers (doctors and hospitals) and members. We consistently provide thorough and courteous interactions with our clients to ensure a positive 90 Degree Benefits experience.

    The ideal candidate for this position enjoys phone interactions and solving problems. To be successful in this role you will need to be a good listener, empathetic, organized, and courteous.

    Job Description

    THIS JOB IS NOT REMOTE- WILL BECOME HYBRID AFTER TRAINING Answering calls from patients and providers for medical and dental benefits and plans. Computer skills, communication skills and problem solving are a must for this position. Knowledge of ICD10 and CPT codes along with insurance forms is desired. Medical/dental terminology are a must. Must have prior experience. The desire to address all customer's needs, enjoy problem solving. Able to work in a cubicle setting for a 7.5-hour shift. Mon-Fri. 8:30 - 5:00. THIS JOB IS NOT REMOTE- WILL BECOME HYBRID AFTER TRAINING . A casual atmosphere makes this company a pleasure to work for. We rotate employees working in house and remotely. Great benefits: exceptional medical, dental, vision and 401(k) plans. Company Description We are a Third-Party Administrator in the medical/dental industry. We handle ALL aspects of benefit coverage for a company/business that would like to be self-funded for their employees' benefits. We are the back house for all plan development, enrollments, eligibility of employees, ID cards, customer services calls and claims paid. We are an office of 30 people with partial remote working available.

    We are a Third-Party Administrator in the medical/dental industry. We handle ALL aspects of benefit coverage for a company/business that would like to be self-funded for their employees' benefits. We are the back house for all plan development, enrollments, eligibility of employees, ID cards, customer services calls and claims paid. We are an office of 30 people with partial remote working available.

    • Customer Service experience in Medical/Dental/Vision/GAP Insurance and Claims
    • Excellent written and verbal communication skills
    • Proficiency in MS office/Outlook/Teams
    • Excellent organization and time management skills
    • Good attendance
    • Professional demeanor

    Benefits:

    • Health, dental, vision
    • Life and disability
    • 401(k)
    • Paid time off
    • Nine holidays
    • Online training library
    • Defined career path

    This position is:

    • Full time
    • Part time
    • In office
    • Hybrid (2 days in office/ 3 days at home)
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